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IDEXX Neo

Neo Software blog

Feature updates

Now Neo Integrates With Greenline

Managing coupon reimbursements just got easier!

A better way to manage cancellations and no shows

The boom in patient traffic has also upped the frequency of cancellations, no shows and rescheduled appointments. We get how disruptive this can be, so we’ve made it easier to track and manage these schedule surprises.

Credit card processing for veterinary practices: integrated vs non-integrated

Whether you’re opening your first practice or you’ve served pets and their parents for over two decades, it’s hard to imagine running a successful veterinary practice without a reliable way to process credit cards. When shopping for payment processing options it can be tempting to start by comparing rates, or to just go with the vendor your friends or financial institution recommend.

Record declined items with a single click

Here’s another top-requested feature we’ve checked off the list: now you can easily record when clients decline a product or service. That information will be added to the patient record with the option to print on the estimate or invoice you share with the client.

Rearrange products on estimates, consultations, or refunds

Neo understands your clients want to view their invoice and estimate details in a logical order.  Want to rearrange products on a consultation? Now you can with a click, drag, and drop! You can also edit estimates and refunds too, whether you’re on a laptop, desktop, or iPad. Highlights include: