IDEXX Neo

Neo Software blog

Working in the cloud

Credit card processing for veterinary practices: integrated vs non-integrated

Whether you’re opening your first practice or you’ve served pets and their parents for over two decades, it’s hard to imagine running a successful veterinary practice without a reliable way to process credit cards. When shopping for payment processing options it can be tempting to start by comparing rates, or to just go with the vendor your friends or financial institution recommend.

Veterinary Hackers Beware: Cloud Security is Here to Stay

The veterinary industry is not immune to the issues that come along with technology. Power outages, server crashes, and software lags can send team members into a tailspin. But one of the most concerning situations a veterinary team can face is a breach of security when it comes to their practice data.

Efficiency in a Veterinary Practice: What Does it Really Mean?

“Efficiency” is a hot topic in veterinary circles these days. And no wonder: we’ve faced unprecedented uncertainty and nonstop changes, and practitioners are hungry for ways to improve workflow that will benefit their teams, clients, patients—or all three. This got us thinking... what does efficiency really mean in a veterinary practice?

Why was Neo the best veterinary practice management software for this startup?

When Paul Camillo began planning Your Pet’s Vets in 2019, he imagined a one-of-a-kind practice offering amazing service and patient care and growing that to 30 locations by 2026. 

iPad experience and form updates to wow your clients and staff

You’re going to love how Neo now performs when entering consultations on the iPad—it’s smooth as silk! Even better: you can add tap-able checkboxes to procedure templates and client-facing forms, so completing them is easier and more efficient than ever, whether you’re a client giving consent or a doctor completing SOAP notes. Inserting images into forms is a breeze now, too: just select any image stored on the device; and you’re done!