IDEXX Neo

Neo Software blog

Integrations

Credit card processing for veterinary practices: integrated vs non-integrated

Whether you’re opening your first practice or you’ve served pets and their parents for over two decades, it’s hard to imagine running a successful veterinary practice without a reliable way to process credit cards. When shopping for payment processing options it can be tempting to start by comparing rates, or to just go with the vendor your friends or financial institution recommend.

Prescription management updates

Thanks to your feedback, you can now edit and void prescriptions and discontinue remaining refills in Neo - even when the consultation has been closed! Effective immediately you can:

Extend the reach of your practice with Vetstoria

Vetstoria integrates with Neo, allowing you to increase the reach of your practice by offering online appointment booking and video consultations—all without needing to download an app. 

Easier results trending using VetConnect PLUS

Neo users told us trending a patient's IDEXX diagnostic results in VetConnect PLUS should be easier, and they were right. So we've updated the scrolling functionality to be more intuitive on a smaller screen. Now when you click the arrow to see more results, the current result stays in focus, but the reference data closes to allow for easier comparison. 

Deliver virtual care to clients with TeleVet

Telemedicine offers a vital alternative channel for providing patient care your clients know and trust. The app TeleVet integrates with Neo to save time entering client and patient data, enables clients to book appointments and video consultations, and writes back remote visit details into the Neo patient consultation.