IDEXX Cornerstone Software

News and information

Tech tip: Rx tip FAQs

Providing prescriptions for your patients is a vital and daily occurrence at your practice. And sometimes you may be uncertain about the best way to complete these essential tasks using Cornerstone. Luckily, Cornerstone expert Michelle Campoli, CVT, CVPM, is here with answers to some common and not-so common Rx questions as well as “did you know” tidbits that can give valuable time back to your team.

Tech tip: Two ways to update IDEXX Reference Laboratories pricing

The IDEXX Reference Laboratories Directory of Services updates daily so you have access to all available diagnostics (Cornerstone 8.4 NEXT and higher only). If you do not have Cornerstone Software setup to automatically update prices for you, here are two ways you can review and update your reference lab pricing efficiently.

Tech tip: Use reports to give thanks to loyal clients

Your clients are very important, and the ones that earn the top ranks among your team and on your reports are especially so. Do you have these particular clients identified to quickly obtain a list of them to send out a holiday card or token of appreciation? Let’s show you reporting options to help you do that!

Bone up on end-of-year processing

Want a few tricks and treats for the fast approaching end of year process? It’s not that spooky! Whether this is your first or fifteenth end-of-year process, we have all the resources you’ll need: from a simple mental checklist quick guide to an in-depth step by step training tool. So grab a piece of candy from the bowl up front, and take a few minutes to bone up on recommended end-of-year activities and how they affect your business reporting.

Do more with VetConnect PLUS—right in Cornerstone

User feedback fuels some of Cornerstone’s top features, and adding a VetConnect PLUS tab to the Patient Clipboard was one of them. Now VetConnect PLUS pulls clients email addresses directly from Cornerstone, reducing data entry time and errors. And in late October, the IDEXX Reference Laboratory window gets a new look to improve visibility and workflow. Read more details on those improvements, as well as helpful VetConnect PLUS tips like how to view radiographs, cancelling orders, updating doctor information or addressing missing information notices when printing client summaries.