IDEXX Neo

Neo Software blog

Peter Terhune


Credit card processing for veterinary practices: integrated vs non-integrated

Whether you’re opening your first practice or you’ve served pets and their parents for over two decades, it’s hard to imagine running a successful veterinary practice without a reliable way to process credit cards. When shopping for payment processing options it can be tempting to start by comparing rates, or to just go with the vendor your friends or financial institution recommend.

3 ways Neo veterinary software can give time back to busy veterinary teams

With the boom in pet adoptions, is your veterinary team busier than ever before? Then catch your breath, and we’ll share 3 ways Neo cloud-based veterinary software can give time and some much-needed relief back to you and your busy veterinary team.

Why was Neo the best veterinary practice management software for this startup?

When Paul Camillo began planning Your Pet’s Vets in 2019, he imagined a one-of-a-kind practice offering amazing service and patient care and growing that to 30 locations by 2026. 

Record declined items with a single click

Here’s another top-requested feature we’ve checked off the list: now you can easily record when clients decline a product or service. That information will be added to the patient record with the option to print on the estimate or invoice you share with the client.

Rearrange products on estimates, consultations, or refunds

Neo understands your clients want to view their invoice and estimate details in a logical order.  Want to rearrange products on a consultation? Now you can with a click, drag, and drop! You can also edit estimates and refunds too, whether you’re on a laptop, desktop, or iPad. Highlights include: