IDEXX Cornerstone Software

News and information

On-demand webinar: What's New in Cornerstone 9.3

Cornerstone® 9.3 Software is here, and it includes over 50 of the most requested enhancements from customers like you! Check out this on-demand webinar featuring Cornerstone Beta Coordinator Jen Rumery and Cornerstone Expert Erin Peters for an overview of what's new!

On-demand webinar shows you how to get started using Cornerstone Software reporting

In this introduction to some of the most popular reports in your Cornerstone Software, host Erin Peters covers:
  • Finding and navigating reports
  • Popular reports
  • A sneak peek at what’s coming in Cornerstone Software 9.3
  • Tips, tricks and “hidden gems” 

How to fix payment errors in Cornerstone

It’s been a busy day, but everything has gone smoothly and you’re about to head home. Then as you check the Daily Deposit report to prepare to run end of day, something is off. Don’t panic, Team Cornerstone is here to help! Let’s dig in on how to find those transactions quickly and get them righted so you can call it a day.

Can’t update an appointment? The culprit could be a special character

Ever been unable to delete, save or update an appointment? Or you couldn’t transfer a PVL to an invoice? The culprit could be an innocent-looking *, #, or & typed into the appointment notes or an item ID. There are dozens of special characters that don’t play well with Windows-based software like Cornerstone. Here’s a list of the character you should avoid, as well as some of the problems you can prevent by not using them. 

Benchmark practice performance with these three Cornerstone reports

With COVID receding but demand for your services higher than ever, it’s the ideal time to benchmark how your business is currently performing and where you’d like to be at this time next year. Let’s look at three key Cornerstone reports that can help you quickly assess your practice's financial health: the Census report, Snapshot reports and the Performance Tracker.