IDEXX Cornerstone Software

News and information

Spring cleaning and Cornerstone housekeeping tips

Spring is just around the corner, even according to Punxsutawney Phil’s prediction. Here are some good housekeeping tips for your Cornerstone software and network.

Update your reminders to avoid a scheduling ripple effect

If you’re like most North American Veterinary practices, you likely saw patient traffic crater between March and May 2020 due to COVID-19 stay-at-home orders, followed by a surge in visits as clients brought pets whose care was overdue as well as new furry family members. As we near March 2021, we recommend reviewing your reminders to ensure this anomaly in patient traffic isn’t inadvertently repeated, and check patient records for pets who may have missed out on preventive care during that period so they don’t get overlooked this year.

Tech tip: 16 function and keyboard shortcuts to refresh your Cornerstone I.Q.

Remember when you first installed Cornerstone and took your onboarding training? Taking all that in is a bit of a mental overload, and often the extra tips and tricks that come up during the training escape ones memory banks. Team member changes and Cornerstone updates can further bury these valuable tidbits. Here’s a refresher on 16 function and keyboard shortcuts that can save you and your team valuable time—and an exciting announcement about new online Core Workflow training that can help you get your new teammates up and running with Cornerstone!

End of Year

If the last days of 2020 rushed by in a blur and end-of-year processing slipped through the cracks, don’t worry: we’ve got you covered with simple instructions on how to wrap up your business numbers for the previous year. Get the most from your reporting by following these end-of-year tips and resources to help you close out your year successfully!

Lab Pricing

Price changes for IDEXX Reference Laboratories tests go into effect January 1, 2021. Here are some tips to review and update your lab fees efficiently!