IDEXX Preventive Care

Tools for client communications

Use these resources to gain compliance and increase loyalty

Before the visit

Educate your clients on the value of preventive care and set the expectation that diagnostic testing will be performed during a routine wellness visit. 
A Instagram post on a smartphone that says "have you scheduled your pet's routine wellness visit?" with a black dog in lower right hand corner.

Use social media for ongoing education

Ready-to-go posts to share on your practice's social media channels as well as educational resources to deepen your social media expertise. 

Get the free toolkit

During the visit

From the waiting room to the examination room, use these tools to educate clients on the value of your recommendations.
Front cover and inside spread of the preventive care brochure for pet owners with dog and cat on front cover from Pet Health Network.
Preventive care brochure

Educate clients on the importance of their pet's routine wellness visit and what to expect.

Front cover and inside spread of the parasite screening brochure titled "Parasites: how to protect your dog and family" from Pet Health Network.
Parasite screening brochure

Help clients understand how regular screening helps to protect their dogs and families.

Poster titled "Routine wellness visits help pets live healthy lives" with a blue dog and cat silhouette in top right corner and information listed underneath.
Routine wellness testing poster

Educate on what you look at during a routine wellness visit and the tests that will be performed.

Poster titled "Pets age faster than people" showing the true age of their pet and possibilities of disease.
Age chart poster

Educate clients on the true age of their pet and the possibility of underlying diseases.

Tick-borne disease handouts

Inform your clients about the risks of tick-borne disease and encourage annual screenings.

Download the handouts

Customizable protocol cards

After you price for client compliance, use these cards to explain your testing protocols and show clients the pricing breakdown.

Download the customizable cards

After the visit

Before calling with test results, prepare tools for follow-up conversations that help get your clients engaged and invested in regular preventive care screening.
Veterinarian holding mobile phone to show fecal results on VetConnect PLUS with client during his dog's wellness exam.

Client communications with VetConnect PLUS

Send personalized client-friendly result summaries directly from the app.

Sign in to VetConnect PLUS

Desktop computer with an article from Pet Health Network on the screen.

Share Pet Health Network articles with your clients

These articles can help your clients learn more about the value of vector-borne disease screening, fecal examinations, preventive care bloodwork, etc.

Get articles

Discover more with IDEXX Preventive Care