IDEXX Veterinary Preventive Care Resource Center
Get the tools for client communications.
Use communication tools and social media resources to educate your clients and gain compliance.
Before the visit
Educate your clients on the value of preventive care and set the expectation that diagnostic testing will be performed during a routine wellness visit.
Use social media for ongoing education
Ready-to-go posts to share on your practice’s social media channels as well as educational resources to deepen your social media expertise.
Educate clients while they’re on hold
Use this on-hold recording to introduce, and reinforce, the benefits of diagnostic screenings and wellness visits.
During the visit
From the waiting room to the exam room, use these tools to educate clients on the value of your recommendations.
Preventive care brochure
Educate clients on the importance of their pet’s routine wellness visit and what to expect.
Parasite screening brochure
Help clients understand how regular screening helps to protect their dogs and families.
Routine wellness testing poster
Educate on what you look at during a routine wellness visit and the tests that will be performed.
Age chart poster
Educate clients on the true age of their pet and the possibility of underlying diseases.
Engaging in-clinic video
Play this video in your waiting room or exam rooms to inform pet owners about the value of diagnostic screening.
Shareable video #1
Display this video on your website or social media channels to prepare pet owners for wellness visits.
Shareable video #2
Display this video on your website or social media channels to explain the value of diagnostic screening to pet owners.
Shareable video #3
Display this video on your website or social media channels to prepare pet owners for what to expect from their test results.
Tick-borne disease handouts
Inform your clients about the risks of tick-borne disease and encourage annual screenings.
Customizable protocol cards
After you price for client compliance, use these cards to explain your testing protocols and show clients the pricing breakdown.
After the visit
Before calling with test results, prepare tools for follow-up conversations that help get your clients engaged and invested in regular preventive care screening.
Client communications with VetConnect PLUS
Send personalized client-friendly result summaries directly from the app.