IDEXX Cornerstone Software

News and information

IDEXX Cornerstone Team


Can’t update an appointment? The culprit could be a special character

Ever been unable to delete, save or update an appointment? Or you couldn’t transfer a PVL to an invoice? The culprit could be an innocent-looking *, #, or & typed into the appointment notes or an item ID. There are dozens of special characters that don’t play well with Windows-based software like Cornerstone. Here’s a list of the character you should avoid, as well as some of the problems you can prevent by not using them. 

Benchmark practice performance with these three Cornerstone reports

With COVID receding but demand for your services higher than ever, it’s the ideal time to benchmark how your business is currently performing and where you’d like to be at this time next year. Let’s look at three key Cornerstone reports that can help you quickly assess your practice's financial health: the Census report, Snapshot reports and the Performance Tracker.

Spring cleaning and Cornerstone housekeeping tips

Spring is just around the corner, even according to Punxsutawney Phil’s prediction. Here are some good housekeeping tips for your Cornerstone software and network.

Lab Pricing

Price changes for IDEXX Reference Laboratories tests go into effect January 1, 2021. Here are some tips to review and update your lab fees efficiently!

It’s all in the diagnosis

Whether you are an AAHA accredited practice, an electronic medical records aficionado or a chartless practice delivering curbside appointments, the patient diagnosis is a vital, even required, part of your medical record. Using the Cornerstone Patient Diagnosis function, you can improve client communications, follow up with patients, and measure success of practice protocols.