IDEXX Cornerstone Software

News and information

Michelle Campoli, CVT, CVPM

Michelle Campoli, CVT, CVPM

Michelle Campoli loves teaching people how they can do more with Cornerstone. When she’s not sharing her favorite tips and tricks in one of our Cornerstone user group meetings, Michelle enjoys spending time with her husband, cat, and retired greyhounds; playing in her kitchen and volunteering for her local greyhound adoption group.

How to fix payment errors in Cornerstone

It’s been a busy day, but everything has gone smoothly and you’re about to head home. Then as you check the Daily Deposit report to prepare to run end of day, something is off. Don’t panic, Team Cornerstone is here to help! Let’s dig in on how to find those transactions quickly and get them righted so you can call it a day.

Update your reminders to avoid a scheduling ripple effect

If you’re like most North American Veterinary practices, you likely saw patient traffic crater between March and May 2020 due to COVID-19 stay-at-home orders, followed by a surge in visits as clients brought pets whose care was overdue as well as new furry family members. As we near March 2021, we recommend reviewing your reminders to ensure this anomaly in patient traffic isn’t inadvertently repeated, and check patient records for pets who may have missed out on preventive care during that period so they don’t get overlooked this year.

Tech tip: 16 function and keyboard shortcuts to refresh your Cornerstone I.Q.

Remember when you first installed Cornerstone and took your onboarding training? Taking all that in is a bit of a mental overload, and often the extra tips and tricks that come up during the training escape ones memory banks. Team member changes and Cornerstone updates can further bury these valuable tidbits. Here’s a refresher on 16 function and keyboard shortcuts that can save you and your team valuable time—and an exciting announcement about new online Core Workflow training that can help you get your new teammates up and running with Cornerstone!

End of Year

If the last days of 2020 rushed by in a blur and end-of-year processing slipped through the cracks, don’t worry: we’ve got you covered with simple instructions on how to wrap up your business numbers for the previous year. Get the most from your reporting by following these end-of-year tips and resources to help you close out your year successfully!

Let Cornerstone update your IDEXX Reference Laboratories pricing for you

Cornerstone automatically updates the IDEXX Reference Laboratories Directory of Services daily so you have access to all available diagnostics. Additionally, Cornerstone can also update your laboratory pricing for you too! Here’s how to set that up—including an option that can update pricing based on your unique IDEXX Reference Laboratories invoice pricing (US practices only on CS 9.2 and higher).