Neo Software FAQs
Have a question about Neo Software? We have all the answers, including security concerns, pricing and payment questions, free trial inquiries, and browser compatibility.
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We take all reasonable precautions to keep your information safe and secure. Our state-of-the-art hosting server is hosted and managed by Amazon Web Services. You can read more about our security practices here.
We recommend that you have at least one or two devices, such as tablets on a wireless data plan, to use as backup in case your internet connection is lost.
Not to worry, your system will keep working, but we will notify you and help you to change pricing tiers.
Neo pricing is structured to capture part-time or relief veterinarians. We offer flexibility for your practice while keeping your costs low.
You can use Neo Software on any hardware that can run a modern browser. Our preferred browsers are Chrome and Safari.
Yes! Our experienced, dedicated team has converted data from more than 50 different practice management systems. We’ll convert your practice’s data completely and securely in just 14 days.
If you have any other questions for us about Neo Software, please contact us.