No specimen? No problem.

You have up to 28 days to submit a specimen

Hey, it happens. You place an order for an IDEXX Reference Laboratories test, and for whatever reason, you are unable to obtain a proper specimen to submit. No problem. With IDEXX completion test codes, you can submit specimens to complete select IDEXX Reference Laboratories profiles for up to four weeks from your original submission date.

Just follow these three easy steps

1. Begin a new test requisition. Locate the completion test code below (or in the IDEXX Directory of Tests and Services) for the specimen you are submitting.
2. Confirm that it has been less than 28 days since the original test requisition submission and that the patient’s first and last names match the exact spelling that appeared on the original test requisition to avoid unexpected charges.
3. Submit a new test requisition form with the specimen and the corresponding completion test code. Submitting a copy of the original test requisition form may result in a testing delay.
    

Please make note of this important change

Beginning August 3, 2021, completion test codes submitted after 28 days or not related to a prior patient specimen submission will be invoiced for the applicable billable test code.