Tech tip: cancelling IDEXX Reference Laboratory orders without picking up the phone
Electronic submittal cancellation is a fast, easy way to cancel IDEXX Reference Laboratory orders right from Cornerstone. And it doesn’t just save you time: it also reduces orphan charges and not-requested results too. Here are a few things to keep in mind to make sure tests are truly canceled and not billed to the practice. While some of these may seem a no brainer, following these will address both expected and not expected orphan/not requested results and really make it easier for you!
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