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Four purchase order improvements in one

Neo’s purchase orders have four new superpowers that give you greater control over inventory and give time back to your team: We’ve updated permission controls so you can choose which users can view, create and receive purchase orders (POs). All users currently have access to purchase orders. To give you the flexibility to order items in different quantities you can now modify purchase pack size when creating or updating a draft purchase order. And when that PO is received, the quantity on hand automatically increases based on the purchase pack size. Each product name on all POs and Critical Stock Shortages is now a blue hyperlink; click it and the Product details page opens in a new tab. To help you quickly pinpoint items in the Critical Stock Shortages List, it now defaults to alphabetical order by supplier, then product name.
/en/blogs/neo-whats-new/new-feature-four-purchase-order-improvements-in-one-january-2020/

Deliver virtual care to clients with TeleVet

Telemedicine offers a vital alternative channel for providing patient care your clients know and trust. The app TeleVet integrates with Neo to save time entering client and patient data, enables clients to book appointments and video consultations, and writes back remote visit details into the Neo patient consultation.
/en/blogs/neo-whats-new/new-feature-deliver-virtual-care-to-clients-with-televet-april-2020/

It’s all in the diagnosis

Whether you are an AAHA accredited practice, an electronic medical records aficionado or a chartless practice delivering curbside appointments, the patient diagnosis is a vital, even required, part of your medical record. Using the Cornerstone Patient Diagnosis function, you can improve client communications, follow up with patients, and measure success of practice protocols. 
/en/blogs/cornerstone-news/its-all-in-the-diagnosis/

Veterinary Staff Training: Everybody Needs It, Nobody Likes It

Perhaps now more than ever, when many veterinary teams are understaffed and overwhelmed, adding an extra pair of hands can be a lifesaver.  However, with that new hire comes the necessity for a task that no one looks forward to: training. 
/en/blogs/neo-whats-new/veterinary-staff-training-everybody-needs-it-nobody-likes-it/

earnings-snapshot-2018-q4.pdf

/files/earnings-snapshot-2018-q4.pdf

Caution, client may bite: the do’s and don’ts of client alerts

Ever have a challenging client situation occur and you need to document it? Where do you put it in Cornerstone, since it is not necessarily patient history (unless the situation impacts patient care and safety). Afterall, you may want the information to be internal only, and not visible/shareable outside the practice through patient records.
/en/blogs/cornerstone-news/caution-client-may-bite-the-dos-and-donts-of-client-alerts/

Interpreting results

Use these algorithms to interpret your IDEXX 4Dx Plus Test results for heartworm, Ehrlichia, Lyme, and Anaplasma and determine diagnostic next steps.
/en/veterinary/vector-borne-disease-diagnostics/interpret-4dx-plus-results/

lyme-disease-management-quant-c6.pdf

/files/lyme-disease-management-quant-c6.pdf

usa-ga-roswell-iso134852016.pdf

/files/usa-ga-roswell-iso134852016.pdf

Billing

Get online access to your practice's invoices and statements 24 hours a day, 365 days a year. Learn more and enroll today.
/en/veterinary/support/billing-support/

feline-heart-disease-next-steps.pdf

/files/feline-heart-disease-next-steps.pdf

snap-fpl-test-faqs.pdf

/files/snap-fpl-test-faqs.pdf

idexx-us-market-trends-update-snapshot-26may2020.pdf

/files/idexx-us-market-trends-update-snapshot-26may2020.pdf

SmartService Terms of Service (OUS) Turkish

SmartService Terms of Service (OUS) Turkish
/en/about-idexx/terms-of-sale/smartservice-terms-of-service-ous-turkish/

06-0019368-00-submitting-images-through-idexx-web-pacs.pdf

/files/submitting-images-through-idexx-web-pacs.pdf

Stifel Virtual Jaws & Paws Conference

Stifel Virtual Jaws & Paws Conference
/en/about-idexx/investors/webcast-links/safe-harbor-2020-05-27-2020-stifel-conference/

Resources & regulatory

View all IDEXX water resources and regulatory information.
/en/water/resources/

Automated callbacks and task list updates

Manually adding callbacks to the task list? Fuggedaboutit! Now Neo lets you create automatic callback reminders for any item or service you dispense. Setup is a breeze: just enter a standard message/description for the reminder (like “Post-surgery follow up” or “New patient visit”), choose the number of days after the item is dispensed for the reminder to appear, and you’re done. The callback then appears like magic in the line-item provider’s task list after the patient invoice has been closed. Better still: you can create a consultation from the callback with one click and notes transfer from the task. We’ve also given you the flexibility to set up unlimited special actions—yet another way user feedback helps us bring you the most efficient workflow available.
/en/blogs/neo-whats-new/new-feature-automated-callbacks-and-task-list-updates-july-2019/

Customer profile: David Hawkins, Dogwood Pet Hospital

When he’s not whitewater rafting or managing a team of 7 in Gresham, Oregon, David Hawkins is tirelessly sharing Cornerstone tips and advice online on forums like Cornerstone Users Unite. How’d he learn so much—and where does he find the time to share it? What’s the one piece of advice he has for other users—and for the Cornerstone team?
/en/blogs/cornerstone-news/customer-profile-david-hawkins-dogwood-pet-hospital/

sedivue-bacteria-results-guide-en.pdf

/files/sedivue-bacteria-results-guide-en.pdf