Update your reminders to avoid a scheduling ripple effect
If you’re like most North American Veterinary practices, you likely saw patient traffic crater between March and May 2020 due to COVID-19 stay-at-home orders, followed by a surge in visits as clients brought pets whose care was overdue as well as new furry family members. As we near March 2021, we recommend reviewing your reminders to ensure this anomaly in patient traffic isn’t inadvertently repeated, and check patient records for pets who may have missed out on preventive care during that period so they don’t get overlooked this year.
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