IDEXX Reference Laboratories

More value with every result

Gloved hand placing a tube in a tray for testing

Comprehensive diagnostic menu, including exclusive IDEXX tests

Complimentary consultations from board-certified veterinary specialists and pathologists

Convenient, flexible service and delivery options

Partnership with the industry leader in diagnostic innovation, support, and education

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Expert Consultations

Call us any time at 1-888-433-9987, to discuss a specific case, a result, or anything related to our tests.

Raquel Brown*, DVM, DACVIM

Raquel Brown*, DVM, DACVIM
Oncology and Internal Medicine Specialist

Area(s) of Interest: internal medicine, oncology

Dr. Brown received her veterinary degree from Texas A&M University in 1995. She then practiced in Houston as a general practitioner and emergency veterinarian. She returned to Texas A&M in 1998 for advanced training, which included a small-animal internship, a residency in small-animal internal medicine, and a residency in oncology. She is board-certified in both oncology and small-animal internal medicine. Dr. Brown has worked in private referral practices in Texas and served as an adjunct professor at Texas A&M University. She joined IDEXX as a consultant in 2009.


Your team of experts is just a call away, with board-certified veterinary specialists that are always available for complimentary consultation. Specialty areas include the following:

File Icon Internal medicine

File Icon Avian and exotics

File Icon Dermatology

File Icon Oncology

File Icon Diagnostic support

Learn more about our pathologists

Services and Supplies

IDEXX Reference Laboratories Directory of Tests and Services

Conveniently order all your IDEXX Reference Laboratories supplies online and receive free shipping.
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Working with you to provide the most value for your practice

Never miss a test result
  • Receive patient results by fax, online with IDEXX VetConnect PLUS, email and automatic download to Cornerstone or other practice management systems.
  • View patient results immediately on your iPhone or Android device with the VetConnect PLUS app.

Turnaround times—Results delivery at a glance

Routine blood work and urinalysis
(chemistry, CBC, coagulation, urinalysis, total T4)

Pickup time Results delivery
Morning 6:00 p.m. same day
Afternoon/evening 8:00 a.m. next morning

Common infectious disease tests

(Lab 4Dx Plus Test, heartworm antigen, FIV and FeLV ELISAs)

Pickup time Results delivery
All times 8:00 a.m. next morning

Fecal Ova and Parasites Test

Pickup time Results delivery
All times 8:00 a.m. next morning

Fecal Antigen ELISAs

(Giardia, hookworm, roundworm, whipworm antigens by ELISA)

Pickup time Results delivery
All times 10:00 a.m. next morning


Pickup time Results delivery
All times

3–5 working days (Standard)

1–2 working days (Priority)


Pickup time Results delivery
All times

3–5 working days (Standard)

1–2 working days (Priority)§


Customer Support: 1-888-433-9987
Call us to set up an account.

Forms and other resources

Access IDEXX Reference Laboratories specimen guidelines, forms, articles, and more.

IDEXXCare Plus

Keeping your practice up-to-date and running smoothly is the IDEXXCare Plus promise. We’re at your service 24 hours a day, 7 days a week to help you deliver the best veterinary care and customer experiences possible.

*Indicates that this specialist is double-boarded

All times are local to the submitting practice. Results delivery is based on working days (Monday–Friday). For IDEXX-Direct service (FedEx), times are central time. Specimens submitted for routine tests on Saturday using the IDEXX-Direct service will have results delivered on Monday. Specimens submitted for routine tests using a Saturday courier service will receive next-day results.

Cytology priority requests submitted Friday are reported on Monday.

§Histopathology priority requests submitted Friday are reported on Tuesday.

Note: There may be times when weather or operational considerations cause delays in providing test results. When this happens, we will inform you as quickly as possible with the most complete information available.

PCR testing is a service performed pursuant to an agreement with Roche Molecular Systems, Inc.