Neo Software

COVID-19 resources: Veterinary software and services

Neo current customer resources

Get in touch with Neo Support, find information on the latest updates and integrations.

Have a question?

Live chat: us.idexxneo.com/support
Phone: 1-800-296-7141
Email: neosupport@idexx.com

Find answers on our FAQs page

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Whenever a friend or colleague tells you they’re considering new software, let us know and we’ll return the favor with the gift of 100 IDEXX Points.

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Featured integration

Make checkout time faster and more accurate with Neo Payments
  • Take the wait out of checkout time for clients by processing payments at multiple workstations or on the go using a mobile payment device.
  • Eliminate manual errors and time spent entering data twice.
  • Reconcile daily receipts 50% faster without credit card discrepancies.
  • Manage transactions securely using a solution powered by CardConnect®.

Learn more about Neo Payments.

What's new with Neo

NEW: Record declined items with a single click (December 2020)

Here’s another top-requested feature we’ve checked off the list: now you can easily record when clients decline a product or service. That information will be added to the patient record with the option to print on the estimate or invoice you share with the client.

Learn about Neo's updates on our blog