IDEXX Cornerstone Software

News and information

Peter Terhune


Deliver virtual care to clients with Anipanion or Vetstoria

Telemedicine offers a vital alternative channel for providing the patient care your clients know and trust. Anipanion and Vetstoria integrate with Cornerstone Software to save time entering client and patient data and enable clients to book video consultations.

Sorting your Pet Health Network Pro Medical Reminder Recipient List in Excel

You’ve received your Medical Reminder Recipient list, now what?

By following these eight simple steps, you can review your data by grouping your clients by their client id. It will show you which services each patient is receiving a reminder for, the method of delivery, and the due date (coming due or past due).

Tech tip: Use reports to give thanks to loyal clients

Your clients are very important, and the ones that earn the top ranks among your team and on your reports are especially so. Do you have these particular clients identified to quickly obtain a list of them to send out a holiday card or token of appreciation? Let’s show you reporting options to help you do that!

Caution, client may bite: the do’s and don’ts of client alerts

Ever have a challenging client situation occur and you need to document it? Where do you put it in Cornerstone, since it is not necessarily patient history (unless the situation impacts patient care and safety). Afterall, you may want the information to be internal only, and not visible/shareable outside the practice through patient records.

January 2019 lab tip: Updating IDEXX Reference Laboratory pricing in Cornerstone

If you’re on Cornerstone 8.4 NEXT and higher, your IDEXX Reference Laboratory Directory of Services updates daily. For those who don’t have Cornerstone set up to automatically update prices, here are a couple ways you can do it manually with a minimum of effort. Get into the habit of updating your reference laboratory invoice items soon after you receive your new IDEXX Reference Laboratory pricing.