Blogs

Practice Life: Everything practice management

Screenshot of the Practice Life Blog with image of a cat on the home screen.

Stories, tips, and information from peers and industry experts in veterinary practice management.

Visit Practice Life

Cornerstone News & Information

Can’t update an appointment? The culprit could be a special character

Ever been unable to delete, save or update an appointment? Or you couldn’t transfer a PVL to an invoice? The culprit could be an innocent-looking *, #, or & typed into the appointment notes or an item ID. There are dozens of special characters that don’t play well with Windows-based software like Cornerstone. Here’s a list of the character you should avoid, as well as some of the problems you can prevent by not using them. 

All Cornerstone posts

IDEXX Neo: What's New

NEW: Record declined items with a single click (December 2020)

Here’s another top-requested feature we’ve checked off the list: now you can easily record when clients decline a product or service. That information will be added to the patient record with the option to print on the estimate or invoice you share with the client.

All Neo posts