IDEXX Advances Cloud Technology Applications for Veterinary Profession with Innovative Practice Management Software

IDEXX Neo™ streamlines work flows with easy-to-use, cost-effective cloud-based solution

ORLANDO, Florida, NAVC Conference, January 18, 2016 — IDEXX Laboratories, Inc. (NASDAQ: IDXX), a leader in cloud technology for veterinary practices, today announced a breakthrough cloud-based practice information management system (PIMS) called IDEXX Neo™ as part of their complete portfolio of PIMS offerings, which also includes Cornerstone® and DVMAX®. IDEXX Neo is one of an array of IDEXX cloud-based solutions that allow veterinary practices to tap into the power, efficiency and cost effectiveness of cloud technology, bringing unprecedented software capabilities to the veterinary profession.

IDEXX Neo improves the core work flows critical to managing a veterinary clinic or hospital: from appointments and invoicing, to medical record keeping, to diagnostic ordering and inventory management. It is easy to use, affordable, and built to make data conversion and staff training simple, freeing veterinary professionals to focus on their most important work, caring for their patients. Because Neo is cloud-based, it unburdens the practice from the cost and hassle of purchasing and managing a computer server.

“IDEXX Neo is far superior to any practice management software I’ve ever seen,” said Dr. Evan Ware of Laveen Veterinary Center, Laveen, Ariz. “You can train new staff to use it in under two hours, remote access is optimal, and it’s a fraction of the cost of server-based software.”

Designed by a veterinarian, IDEXX Neo is simple and intuitive. It offers one-click features for tasks, such as creating patient consults and accepting payment and guided training, built into the software so practice staff can get up to speed quickly. The cloud-based design enables veterinarians to access the software anytime, anywhere, from any device that connects to the Internet and reduces costs by eliminating the need for servers and IT staff. Yet, IDEXX Neo is built on highly secure industry standards, using 256-bit SSL encryption, the strongest generally available, to help ensure your practice data is safe.

“I’ve worked with IDEXX before, so I knew I could trust them to put out a good product,” said Dr. Gina Finney of Valet Vet, Phoenix, Ariz. “We’ve been thrilled with IDEXX Neo. It’s by far the easiest software we’ve ever used. The training was excellent, and within 12 hours, our team was using it with no problems. We’re a mobile practice, and because IDEXX Neo is so simple, we’re literally able to visit four to five more clients a week. That’s significant for a business like ours, and it translates into long-term growth.”

As part of the IDEXX ecosystem, IDEXX Neo offers seamless two-way integration with IDEXX Reference Laboratories and IDEXX in-house analyzers, powered by VetConnect® PLUS. This important time-saving benefit eliminates manual steps, ensures charge capture and enables practices to both order diagnostics and view the results from within the patient record.

“IDEXX Neo underscores our position as the leader in cloud-based technology for veterinarians, with over 16,000 practices relying on IDEXX’s cloud-based solutions,” said Jonathan Ayers, CEO and chairman, IDEXX Laboratories. “IDEXX Neo reinvents the PIMS experience for veterinary practices in terms of both work flow and costs.”

IDEXX Neo tailors monthly subscription offers to the needs of individual practices. Single-doctor subscriptions start as low as $199 per month with other subscription options extending to accommodate large practices.

For more information on IDEXX Neo features, plans, and pricing, visit or visit us at Booth #2207 at NAVC.

About IDEXX Laboratories
IDEXX Laboratories, Inc. is a member of the S&P 500® Index and is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. IDEXX products enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency, and build more economically successful practices. IDEXX is also a worldwide leader in providing livestock and poultry diagnostic tests and tests for the quality and safety of water and milk. Headquartered in Maine, IDEXX employs more than 7,000 people and offers products to customers in over 175 countries. For more information about IDEXX, visit:


IDEXX Laboratories
Robin Woodcock
Marketing Manager