Practice Solutions

Ensure that all your clients see is a smooth-running practice

Pet owner holding his dog and talking with a vet tech

Find everything you need to run an efficient practice.

Easily keep track of everything, from patients’ belongings to practice information.

Use everyday data as the key to future improvements.

Rest assured that your practice information is backed up.

Reduce payment errors and streamline end-of-day reconciliations.

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Payment Solutions

Simple and secure integrated payment processing

Give your clients more payment options and allow your staff to smoothly process credit and debit card transactions for speedier checkouts, reduced payment errors and streamlined end-of-day reconciliations.

Pet owner handing a vet tech a credit card to pay for services

For detailed information on setting up and using Cornerstone integrated payment processing, see the Cornerstone Administrator’s Manual (PDF) and the Cornerstone User’s Manual (PDF).

Data Backup and Recovery

Protect the valuable client and patient data you collect every day by automating your backup process with IDEXX Data Backup and Recovery Services. This managed service is designed specifically for Cornerstone software, ensuring proper backup configuration.

Business continuity
  • Back up your critical Cornerstone software data as well as other key accounting and bookkeeping files.
  • Rest assured that IDEXX monitors every backup and performs a monthly verification of database integrity. We will notify you of any issues, then, quickly get you up and running again.
  • Easily restore data online.
  • Your data is encrypted, so it cannot be viewed during transmission.

File Icon How much storage do you need?

File Icon Recommended data backup solution

File Icon White Paper: Data backup and recovery services comparison


View backup logs from within your Cornerstone Practice Management Software.


Optimize your Cornerstone software performance

The IDEXX Practice Solutions team works with you to find a solution that meets your unique needs and is compatible with your existing hardware, software and goals.*

  • IDEXX certified hardware is tested to ensure compatibility and optimal performance with the Cornerstone Practice Management Software.
  • Business-class hardware solutions are designed to withstand daily use in busy practice environments: workstations, servers, tablets, printers and more.
  • All hardware is preconfigured and ready to install upon arrival, so you’ll be up and running as quickly as possible.
  • World-class support options are available to protect your investment above and beyond the manufacturer’s warranty; Dell ProSupport and IDEXX Hardware Guardian support provide access to next-business-day on-site service and loaner equipment during repair.

File Icon Hardware and Operating System Guidelines

File Icon Hardware Installation—Roles and Responsibilities

File Icon Hardware Frequently Asked Questions

Tablet with Cornerstone electronic whiteboard screen


Prescription bottles

Discover a range of prescription labels that are designed to work with some of the veterinary industry’s most popular practice management systems.

Prescription labels, cards, invoice and statement paper

Bring a steady stream of traffic into your practice. We offer a range of quality designs and messaging for appointment cards, specialty appointments (dental, heartworm testing, etc.), seasonal/holiday cards and much more.

Zebra abel printer used to print labels, collars and more

Label and receipt printer choices. Choose from an assortment of printers to work with your practice management software. Improve speed and reliability and save when you bundle with labels.

Practice Dashboard Report

Maintain a competitive advantage
  • Receive a complimentary monthly performance snapshot with the information you need to make quick adjustments.
  • View essential details about your practice’s performance for the previous month, year over year, as well as a comparison with other similar practices in your region.
  • Learn if you’re charging the right amount, if you’re properly staffed and vital information about your clients.

Your free monthly report includes:

Practice Sales Comparison Chart

Practice sales comparison chart

Review your progress with monthly performance measurements.

Top 5 services chart

Top 5 services chart

Set goals for improvement, including a snapshot of what’s driving your revenue.

Regional comparison charts

Regional comparison charts

Gauge your success with comparisons to practices both in your area and nationally.

Pet Identification

Easily identify patients and their personal items

Watch how the IDEXX PetDetect Pet Identification System has made a significant difference at Hudson Road Animal Hospital.

Woman putting a Pet ID collar on a cat
IDEXX PetDetect Pet Identification System
Vet Tech printing a Pet ID collar

Thermally printed patient data resists smudging and fading.

Dogs with Pet ID collars on them

A variety of collar color and length choices allows you to clearly identify reason for visit, medications, owner information and behavior profile.

Labels, collars and more; items provided in the Starter Kit

ThePetDetect Starter Kit provides everything you need to get started at your practice today.




*Available to IDEXX Cornerstone Practice Management Software customers only.

†Dell ProSupport comes standard with all IDEXX certified hardware; however, customers purchasing directly through Dell would need to choose this support option at an additional cost.

Quicken is a registered trademark of Intuit, Inc. Dell and Dell ProSupport are trademarks of Dell Inc. All other ®/TM marks are trademarks of IDEXX Laboratories, Inc. or its affiliates in the United States and/or other countries.