IDEXX Veterinary Preventive Care

Client communication tools

Pets keep us guessing. Preventive care shouldn’t. So we created a variety of tools that make it easy to talk to pet owners about the importance of regular diagnostics. 

Tools to strengthen client conversations in 
your veterinary practice

Make client education simpler with a comprehensive library of veterinary communication tools. From cancer screening and tick-borne diseases to kidney health and preventive care, these resources are designed to support clear conversations that build trust and improve follow-through.

Brochures

Browse veterinary brochures that offer ready-to-share education for clients around preventive care testing.

 

Result handouts

Find veterinary result handouts that explain both normal and abnormal test results in client‑friendly language.

 

Social media tools

Download veterinary social media toolkits with customizable posts, graphics, and captions to help your clinic promote preventive care testing.

Clinic posters

Discover clinic posters designed to educate clients on the value of preventive care testing and naturally encourage conversations while clients are in your clinic.

Equip your team with ready-to-use printed materials that ensure pet owners leave with clear, trusted guidance in hand.

Let Vello do the talking.

Staying connected with pet owners shouldn’t be complicated. Built for IDEXX practice management platforms, the Vello Client Engagement Platform brings all your client communication tools together in one place. With two-way SMS, a pet owner app, and automated reminders, it helps build stronger relationships and improve efficiency while increasing wellness visits by 5.5% on average.1

Learn more

Reference

  1. Data on file at IDEXX Laboratories, Inc. Westbrook, Maine USA: Practice N = 84 Neo practices. Appointment N = 1.1M. 12 months pre-Vello integration versus 3+ (up to 12) months post-Vello integration. Includes all practice 
appointments. Individual results will vary.