Support for customers impacted by Hurricane Florence

Our hearts go out to all who have been affected by the devastating weather emergencies in the southeastern United States. IDEXX is committed to the health and safety of our employees, their families, and our customers and is working to gather the resources and information needed to help families and pets in these exceptional circumstances.

We have been in communication with local and national veterinary organizations, including the American Veterinary Medical Association (AVMA), and have aligned our efforts to help veterinarians and patients affected by the storm. 

For our veterinary customers in the areas affected by the storm, please call 1-800-248-2483 for assistance as needed.

IDEXX Water customers affected by the storm, please call 1-800-321-0207 or email for assistance as needed.

IDEXX commends the emergency personnel, civic leaders and volunteers who are working tirelessly to provide help, supplies and compassionate care to the many families and animals affected.