Terms and Conditions of Use/Trademarks

Terms and Conditions of Use

© 1998–2015 IDEXX Laboratories, Inc., Westbrook, Maine, U.S.A. All rights reserved.

Attention: Please read these terms and conditions ("Terms") carefully before using this Internet site. These Terms may have changed since your last visit to this site. Using this site indicates that you accept these Terms. If you do not accept these Terms, do not use this site.

IDEXX Laboratories, Inc. ("IDEXX"), of Westbrook, Maine, U.S.A., maintains this site as a service to our customers, potential customers and other interested parties. Please visit us frequently, browse our pages and download documents, subject to the terms and conditions set out below.


USE OF IDEXX WEBSITE AND ITS CONTENT

IDEXX authorizes you to view and download the information, materials, documents and related graphics (collectively, the "Materials") at this site for your information and internal use only, provided that you retain all copyright and other proprietary notices contained in the Materials on any copies of the Materials. You may not modify the Materials at this site in any way; reproduce or transmit in any form, by any means; or publicly display, perform, distribute or otherwise use the Materials for any public or commercial exploitation, except as otherwise explicitly provided at this site. Any unauthorized use of the Materials on any other Internet site or networked computer environment for any purpose is strictly prohibited. This site and the Materials are the property of IDEXX or its affiliates, and are protected from unauthorized copying and dissemination by United States copyright law, trademark law, international conventions and other intellectual property laws. If you breach any of these Terms, your authorization to use this site automatically terminates and you must immediately destroy any downloaded or printed Materials.

You assume full responsibility and all risks arising from use of this site. The Materials may be out of date, and IDEXX makes no commitment to update the Materials. The Materials may include technical inaccuracies or typographical errors. IDEXX reserves the right to make additions, deletions or modifications to this site or the Materials, or in the products or services described in the Materials, at any time without any obligation to notify you of such changes. This site may become unavailable due to maintenance or malfunction of computer equipment or other reasons. The information on this site is provided with the understanding that the provision of information by IDEXX and the various authors and publishers of Material does not constitute the rendering of medical, legal, financial, accounting, tax, career or other professional advice or services. As such, information on this site should not be relied upon or used as a substitute for consultation with professional advisors.

Any medical recommendations contained in the Materials are intended to provide general guidance only. As with any diagnosis or treatment, you should use clinical discretion with each patient based on a complete evaluation of the patient, including physical presentation and complete laboratory data. With respect to any drug therapy or monitoring program, you should refer to product inserts for a complete description of dosages, indications, interactions and cautions.


NO WARRANTIES

Materials at this site are provided "as is" without representations or warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title or noninfringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

In addition, while making every effort to ensure the integrity of information on this site, IDEXX does not warrant that: (i) the information on this site is correct, accurate, reliable or complete; (ii) the functions contained on this site will be uninterrupted or error-free; (iii) defects will be corrected; or (iv) this site or the server(s) that make it available are free of viruses or other harmful products.

Product descriptions and specifications are subject to change. IDEXX periodically adds or updates the information and documents on this site without notice. It is your responsibility to ascertain whether any information downloaded from this site is free of viruses, worms, Trojan horses or other items of a potentially destructive nature.


LIMITATION OF LIABILITY

In no event will IDEXX, its subsidiaries, suppliers or other third parties mentioned at this site be liable for indirect, special, consequential, incidental, exemplary, punitive or multiple damages, or for loss of profits, goodwill, data, equipment or use, or for business interruption arising from or in connection with the existence, use, inability to use, or the results of use of the Materials, this site, any Internet sites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not IDEXX has been advised of the possibility of such damages.

IDEXX's total liability to you in connection with any and all injuries, losses, expenses, demands, claims or damages whatsoever arising out of or in any way related to your use of this site, from any cause or causes, whether in contract, tort (including, but not limited to, negligence) or otherwise, shall not exceed an amount equal to the lesser of (a) damages suffered by you as the direct result thereof, or (b) USD $10.00.

If your use of the materials results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.

Applicable law of some jurisdictions may not allow the exclusion or limitation of indirect, special, consequential, incidental, exemplary, punitive or multiple damages, so the above limitations or exclusions may not apply to you.


LINKS TO THIRD-PARTY WEBSITES

Links to third-party Internet sites at this site are provided solely as a convenience to you. If you use these links, you will leave this site. IDEXX does not control and is not responsible for any content of these third-party sites or any links contained therein. Thus, IDEXX does not accept any responsibility or endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party sites linked to this site, you do so entirely at your own risk.


NO IMPLIED ENDORSEMENTS

In no event shall any reference to any third party or third-party product or service be construed as an approval or endorsement by IDEXX of that third party or of any product or service provided by a third party.


TRADEMARK INFORMATION

IDEXX possesses rights in the United States and elsewhere in its trademarks, service marks, trade names, designs, logos and other trade dress used in connection with the Materials and the products or services described in the Materials. No use of any IDEXX trademark, service mark, trade name, design, logo or other trade dress may be made without the prior, written authorization of IDEXX, except to identify the products or services of IDEXX. Except as permitted by these Terms, nothing contained in the site should be construed as granting, by implication, estoppel or otherwise any license or right to any person under any patent, trademark, copyright or other proprietary right of IDEXX. Company, product and service names mentioned in the site that are not owned by IDEXX are trademarks or service marks of their respective owners.


SUBMISSIONS TO THIS SITE

Any communications you send to this site or otherwise to IDEXX by electronic mail or other means are on a nonconfidential basis and shall be the exclusive property of IDEXX and its affiliates. IDEXX is under no obligation (except as stated in IDEXX's Privacy Policy Statement) to refrain from reproducing, publishing or otherwise using the content of any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed therein, in any way or for any purpose, including developing, manufacturing and marketing goods or services, without any obligation to you.

If you send any communications to this site or otherwise to IDEXX, you shall be responsible for the content and information contained therein, including its truthfulness and accuracy.


AVAILABILITY OF PRODUCTS AND SERVICES MENTIONED

Information that IDEXX publishes on the site may contain references or cross-references to products and services that are not available or approved by the appropriate regulatory authorities in your country. Such references do not imply that IDEXX intends to announce or make available such products or services to the general public, or in your country. Consult your authorized IDEXX representative to determine which products and services may be available to you.


SECURITIES LAW STATUTORY SAFE-HARBOR

The site contains forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially from those reflected in the forward-looking statements include but are not limited to those that are discussed in IDEXX's most recent Annual Report or Quarterly Report to stockholders, in the section captioned "Management's Discussion and Analysis of Financial Condition and Results of Operations," as well as other information included in IDEXX's filings with the U.S. Securities and Exchange Commission.


JURISDICTIONAL ISSUES

This site is administered by IDEXX from its offices in Westbrook, Maine, U.S.A., or elsewhere in the United States. IDEXX makes no representation that the Materials at this site are appropriate or available for use outside the United States, and access to the Materials from jurisdictions in which the contents of the Materials are illegal is prohibited. You may not use, export or re-export the Materials at this site, or any copy or adaptation thereof, in violation of any applicable laws or regulations, including without limitation U.S. export laws and regulations. If you choose to access this site from outside the United States, you do so on your own initiative and are responsible for compliance with applicable local laws.


ENFORCEMENT OF THESE TERMS

These Terms will be governed by and construed in accordance with the laws of the State of Maine, United States of America, without giving effect to any principles of conflicts of laws.

All disputes arising out of or relating to these Terms shall be finally resolved by arbitration conducted in the English language in Portland, Maine, U.S.A., under the commercial arbitration rules of the American Arbitration Association. The parties shall appoint as sole arbitrator a retired judge who presided in the State of Maine. The parties shall bear equally the cost of the arbitration (except that the prevailing party shall be entitled to an award of reasonable attorneys' fees incurred in connection with the arbitration in such an amount as may be determined by the arbitrator). All decisions of the arbitrator shall be final and binding on both parties and enforceable in any court of competent jurisdiction. Notwithstanding this, application may be made to any court for judicial acceptance of the award or order of enforcement. Notwithstanding the foregoing, IDEXX shall be entitled to seek injunctive relief, security, or other equitable remedies from the United States District Court for the District of Maine, U.S.A., or any other court of competent jurisdiction.

GENERAL

Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages at this site.

This is the entire agreement between the parties relating to the subject matter in these Terms and shall not be modified except in writing signed by both parties or by a new posting by IDEXX, as described above.

If any part of these Terms is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions.

Any rights not expressly granted herein are reserved.

If you have any questions about the rights and restrictions above, please feel free to contact IDEXX at the following addresses or numbers:

  • Email: chiefprivacyofficer@idexx.com
  • Phone: 1-888-557-6518
  • Fax: 1-888-557-6518 (Attention: Chief Privacy Officer)
  • Mail: IDEXX Laboratories Inc., Attention: Chief Privacy Officer, One IDEXX Drive, Westbrook, Maine 04092, U.S.A.

Trademarks

The following are registered trademarks or trademarks of IDEXX Laboratories, Inc. or its affiliates in the United States and/or other countries. Before using these marks, consult the IDEXX Trademark Guidelines.

Trademark In use
IDEXX IDEXX, IDEXX Laboratories
3DX SNAP® 3Dx® Test
4DX SNAP® 4Dx® Plus Test, Lab 4Dx® Plus Test
ADRCHEK ADRChek® Profile with Spec fPL® Test—Feline
ALLER-G-DETECT Aller-g-detect Allergen Preliminary Panel
ANIMAL INSIDES Animalinsides®
ANIMANA (Europe only) Animana® Veterinary Software
BETTER CHOICE Better Choice
CALSNAP CalSNAP calibration device
CAPTURE Capture Imaging Software
CARDIOPET Cardiopet® proBNP Test
CARDIOPET CardioPet ECG Device
CATALYST Catalyst® Total T4 Test, Catalyst® slides, Catalyst® CLIPs, Catalyst® consumables
CATALYST DX Catalyst Dx® Chemistry Analyzer
CATALYST ONE Catalyst One® Chemistry Analyzer
CELLCHECK CellCheck
CERTIFIED ZEBRAFISH Certified Zebrafish
CHEKIT (Europe only) Chekit® Neospora Enzyme Immunoassay (EIA) Kit
CLEARCAPTURE DX ClearCapture Dx® Image Processing Software
COAG DX Coag Dx Analyzer, Coag Dx Cartridges
COLILERT Colilert® test, Colilert® 250 test
COLILERT-18 Colilert®-18 test
COLISURE Colisure® test
COMFORTSAMPLER ComfortSampler®
COMPLIANCE ASSESSMENT TOOL Compliance Assessment Tool
CORNERSTONE Cornerstone® Practice Management Software
DATATROL DATA MANAGEMENT SOFTWARE DataTrol Data Management Software
DEEPER INSIGHTS Deeper insights
DEFINED SUBSTRATE TECHNOLOGY Defined Substrate Technology®
DIAGNOSTIC EDGE Diagnostic Edge®
DST DST®
DVMAX DVMAX® Practice Management Software
DVMINSIGHT DVMInsight
DX CONSULT Dx Consult®
EBI EBI®
ENTEROLERT Enterolert® test, Enterolert®-E test, Enterolert®-DW test, Enterolert® 250 test
EQUINE BIODIAGNOSTICS, INC. Equine Biodiagnostics, Inc.®
EQUIVIEW EquiView® Digital Imaging System
EQUIVIEW PACS EquiView PACS® Imaging Software
EZ DPD EZ DPDreagent dispenser
EZ-QC EZ-QC® Quality Control Kit
FASTART Fastart® database
FELINE TRIPLE SNAP® Feline Triple® Test
FILTA-MAX Filta-Max® method
FILTA-MAX XPRESS Filta-Max xpress® method
FLOCKCHEK FlockChek® test
FLUORICON Fluoricon® microparticles
GOLDEN (South Africa only) Golden® Veterinary Laboratory
GOLDEN VETPATH (South Africa only) Golden VetPath® Veterinary Laboratory
HEALTHCHEK HealthChek, HealthChek Plus
h-IMPACT h-IMPACT testing
HERDCHEK HerdChek® test
IDEXX-CR IDEXX-CR 1417 Digital Imaging System
IDEXX-DIRECT IDEXX-Direct® service
IDEXX-DR IDEXX-DR 1417 Digital Imaging System
IDEXX DX PORTAL IDEXX Dx Portal
IDEXX ELITEVISION IDEXX EliteVision® Digital Imaging System
IDEXX IMAGEBANK IDEXX ImageBank storage system
IDEXX INTERLINK IDEXX Interlink® technology
IDEXX I-VISION CR IDEXX I-Vision CR® System
IDEXX I-VISION DR IDEXX I-Vision DR® System
IDEXX I-VISION MOBILE IDEXX I-Vision Mobile app
IDEXX MONITOR IDEXX Monitor® Cornerstone® Dashboard report
IDEXX-PACS IDEXX-PACS Imaging Software
IDEXX PRACTICE SOLUTIONS IDEXX Practice Solutions
IDEXX PROCYTE DX IDEXX ProCyte Dx® Hematology Analyzer
IDEXX RADIL IDEXX RADIL®
IDEXX SECURE CONNECTION IDEXX Secure Connection
IDEXX SMARTSERVICE IDEXX SmartService Solutions
IDEXX SNAPSHOT DX SNAPshot Dx® Analyzer
IDEXX VETCENTRIFUGE IDEXX VetCentrifuge
IDEXX VETLAB IDEXX VetLab® Station Laboratory Information Management System (LIMS), IDEXX VetLab® UA Analyzer, IDEXX VetLab® UA Calibration Strips or IDEXX UA Strips
IDEXX VETSTAT VetStat® Electrolyte and Blood Gas Analyzer
IDEXX VETTROL IDEXX VetTrol Control
IDEXX VETTUBE IDEXX VetTube
IDEXX VETVAULT IDEXX VetVault® Backup Solution
IDEXX VPS and design (Australia only) IDEXX VPS® Veterinary Laboratory
IMAGE COACH Image Coach®
IMPACT IMPACT testing
INDICATORX IndicatoRx Urine Microbial Test
INTELLISHARE IntelliShare® image networking
IVS-CONNECT IVS-Connect®
KNOWLEDGE YOU CAN PUT INTO PRACTICE Knowledge you can put into practice
LABREXX LabREXX® software
LAMINAR FLOW IMPEDANCE Laminar Flow Impedance
LASERCYTE LaserCyte® Hematology Analyzer
LASERCYTE DX LaserCyte Dx® Hematology Analyzer
LEGIOLERT Legiolert test
MFI2 MFI2 serology
MULTIPLE ENZYME TECHNOLOGY Multiple Enzyme Technology
OFF-COLOUR (Australia only) Off-Colour® Profile
OPTI OPTI® CCA-TS2 Blood Gas and Electrolyte Analyzer, OPTI® R Blood Gas and Electrolyte Analyzer
OPTIMEDICAL OPTIMedical®
OPTI-HM Opti-HM
OPTI-Q Opti-Q
OPTI-SPOT Opti-Spot® Dried Blood Spot Collection Strips
OPTIRHYTHM OPTIRhythm®
PATIENT ADVISOR Patient Advisor®
PATIENT CLIPBOARD Patient Clipboard
PETCHEK PetChek® test
PETDETECT PetDetect® Pet Identification System
PET HEALTH NETWORK Pet Health Network®, IDEXX Pet Health Network® Pro, Pet Health Network® 3D
PETLY Petly® online pet page
PETLY Petly Plans
POURQUIER (outside of United States only) Pourquier®
PRACTICE ACCELERATOR Practice Accelerator
PRACTICE EXPLORER Practice Explorer®
PRACTICE PROFILE IDEXX Practice Profile report
PROCYTE DX IDEXX ProCyte Dx® Hematology Analyzer
PRRS X3 IDEXX PRRS X3 Ab Test
PSEUDALERT Pseudalert® reagent
QUALIBEADS qualiBeads®
QUANT C6 Lyme Quant C6® Test
QUANTI-DISC Quanti-Disc®
QUANTI-TRAY Quanti-Tray®, Quanti-Tray®/2000, Quanti-Tray® Sealer PLUS
RADIL IDEXX RADIL®
RADIOPET RadioPet®
REAL TIME CARE Real-Time Care (logo)
REALPCR RealPCR Test; RealPCR MG/MS Multiplex DNA Mix
SEDIVUE SediVueDx Analyzer
SIMPLICITY FROM IDEXX Simplicity from IDEXX
SINGLESPOT SingleSpot®
SMART FLAGS SmartFlags
SMARTLINK IDEXX SmartLink® technology
SMARTORDER SmartOrder® inventory solution
SNAP SNAP® test, SNAP® BVDV Antigen Test
SNAP 3DX (Japan only) SNAP 3Dx® Test
SNAP 4DX (Japan only) SNAP 4Dx® Test
SNAP CPL SNAP® cPL Test
SNAP FPL SNAP® fPL Test
SNAPCONNECT SNAPconnect® software
SNAPDUO SNAPduo Beta-Tetra Test, SNAPduo ST Plus Test
SNAPSHOT SNAPshot® DSR Reader
SNAPSHOT DX SNAPshot Dx® Analyzer
SNAP PRO SNAP Pro® Mobile Device
SNAP UP THE SAVINGS SNAP Up The Savings
SOLID-STATE FLUIDICS Solid-State Fluidics®
SOMATICELL Somaticell SCC Test
SOMATICELL (Brasil only) Somaticell® SCC Test
SPEC CPL Spec cPL® Test
SPEC FPL Spec fPL® Test
STEPS STEPs®
STRENGTHEN THE BONDS Strengthen the bonds
TEST WITH CONFIDENCE Test With Confidence®
TOTAL HEALTH Total Health, Total Health Plus
TRUEPET TruePet Wellness Program
VDIC VDIC®
VDIC (stylized) (logo)
VET TECH CONNECTIONS Vet Tech Connections®
VETCOLLECT VetCollect® tubes
VETCOM VetCom®
VETCONNECT VetConnect®, VetConnect® PLUS, VetConnect® PLUS mobile app
VETCONNECT and design VetConnect®
VETCONNECT.COM vetconnect.com
VETERINARY PRACTICE MANAGER Veterinary Practice Manager®
VETLINK VetLink®
VETLYTE VetLyte® Electrolyte Analyzer
VET MED LAB (France only) Vet Med Lab
VET MED LAB and design (Europe only) Vet Med Lab
VET MED LABOR (Europe only) Vet Med Labor® Veterinary Diagnostic Laboratory
VETMEDSTAT VetMedStat®, vetmedstat.com
VETPATH (South Africa only) VetPath® Veterinary Laboratory
VETSTAT VetStat® Electrolyte and Blood Gas Analyzer
VETTEST VetTest® Chemistry Analyzer
VETVAULT VetVault® Backup Solution
XCHEK xChek® software
XCHEKPLUS xChekPlus® software
XXTERRA Xxterra® Herbal Paste

The following third-party marks are registered trademarks or trademarks of their respective holders:

Adobe and Acrobat are trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Albacillin, Quartermaster and NAXCEL are registered trademarks of Zoetis P&U LLC.

AMD Athlon, AMD Sempron and AMD Opteron are trademarks of Advanced Micro Devices, Inc.

BAYER and Bayer Cross are registered trademarks of Bayer AG (Germany); used under license by IDEXX Laboratories, Inc.

CEFA-LAK, Cefa-Dri and Hetacin-K are either registered trademarks or trademarks of Fort Dodge Laboratories, Inc. in the United States and/or other countries.

Dell is a registered trademark of Dell Inc.

Facebook and the “f” logo are trademarks or registered trademarks of Facebook, Inc.

Federal Express and FedEx are registered trademarks or trademarks of Federal Express.

GeneAmp and AmpliTaq are registered trademarks of Roche Molecular Systems, Inc.

Google and Google Analytics are trademarks or registered trademarks of Google, Inc.

GREER and GREER Aller-g-complete are registered trademarks of GREER Laboratories, Inc.

Immiticide is a registered trademark of Merial, Inc.

Instagram and the Instagram Camera Logo are trademarks of Instagram.

Intel, Pentium, Celeron, Intel Xeon and Intel Atom are trademarks of Intel Corporation in the U.S. and other countries.

iPhone and iPad are trademarks of Apple Inc., registered in the United States and other countries.

LA-200 is either a registered trademark or a trademark of Pfizer, Inc. in the United States and/or other countries.

LightCycler is a trademark owned by or licensed to a Member of the Roche Group.

LinkedIn and the IN logo are registered trademarks or trademarks of LinkedIn Corporation and its affiliates in the United States and/or other countries.

L.L.Bean is a registered trademark of L.L.Bean, Inc.

MasterCard is a registered trademark of MasterCard International Incorporated.

Maxim-200 is either a registered trademark or a trademark of Phoenix Pharmaceuticals, Inc. in the United States and/or other countries.

Microsoft, Windows, Windows Server and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

MiniSpin is a registered trademark of Eppendorf AG.

Oxytet is a registered trademark of Alpharma, LLC..

Petstix is a trademark of Bayer Corporation; used under license by IDEXX Laboratories, Inc.

QBC and VetAutoread are trademarks of QBC Diagnostics, Inc.

QIAamp, RNeasy and QIAGEN are trademarks of the QIAGEN Group.

Quicken is a registered trademark of Intuit, Inc.

RANDOX and Evidence Investigator are registered trademarks of Randox Laboratories Ltd.

Symantec and Backup Exec are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries.

TapeWare is a registered trademark of Yosemite Technologies, Inc.

Trend Micro and Worry-Free are trademarks or registered trademarks of Trend Micro Incorporated.

Trupanion is a registered trademark owned by Trupanion Inc.

Twitter and the Twitter bird are trademarks or registered trademarks of Twitter, Inc. in the United States and/or other countries.

VADDS is a trademark of Advanced Technology Corporation. Vet-LIMS is a trademark of the College of Veterinary Medicine of the University of Missouri-Columbia. (Note, IDEXX does not endorse either of these products nor does it make any representations regarding the performance or reliability of these products.)

Visa is a registered trademark of Visa in the United States and other countries.

All other product and company names and logos are trademarks or registered trademarks of their respective holders.
Last updated: October 16, 2015