The IDEXX Diagnostic Advantage Program

 

Practices that use the Catalyst One™ Chemistry Analyzer or the Catalyst Dx® Chemistry Analyzer as well as use IDEXX Reference Laboratories as their primary reference laboratory can earn rebates when they deliver the best possible preventive care with SDMA* —a new renal biomarker available only from IDEXX.

  • Simply run one or more of the tests listed in the chart on the Benefits tab, and submit a specimen for a stand-alone SDMA test to IDEXX Reference Laboratories.
  • To earn IDEXX Points, you’ll need an IDEXX VetLab® Station supported by IDEXX SmartService™ Solutions.
 

Please note

The system that delivers IDEXX Points information will be unavailable while undergoing maintenance from August 11, 5:00 p.m. ET through August 13, 5:00 p.m. ET. We apologize for any inconvenience.

IDAP
 

Contact your IDEXX Veterinary Diagnostic Consultant or call 1-888-79-IDEXX for more information.

As a participant in the IDEXX Diagnostic Advantage program, run any combination of these tests to earn IDEXX Points.

 

Qualifying Tests (CLIPs)CLIP DescriptionIncludePoints Earned
Chem 17 CLIPA comprehensive chemistry profile with amylase and lipase, making it ideal for canine patients. Combine with a CBC, electrolytes, and tests such as total T4, when indicated.Stand-alone SDMA†Up to 15
Chem 15 CLIPA comprehensive chemistry profile with GGT, valuable for assessing liver function, particularly in feline patients. Combine with a CBC, electrolytes, and tests such as total T4, when indicated.Stand-alone SDMA†Up to 15
Chem 10 CLIPA focused chemistry foundation; combine with a CBC, electrolytes, and other tests. Use albumin level to guide safe administration of anesthesia.Stand-alone SDMA†Up to 15
Individual slides in a quantity of 6 or more also qualify.‡

 

*Symmetric dimethylarginine.
†Test is run at IDEXX Reference Laboratories. Specimen requirement is 1 mL serum. Submit specimen as you would for any other stand-alone chemistry test. Turnaround time is the same as with other chemistry tests—same day or next morning at 8:00 a.m. local time. IDEXX SmartService™ Solutions must be activated to earn the IDEXX Points rebate.
‡Catalyst® Lyte 4 CLIP (includes 3 slides), NSAID 6 CLIP (includes 5 slides), Urine P:C Ratio (includes 2 slides), ALB, ALKP, ALT, AMYL, AST, BUN, Ca, CHOL, CK, CREA, FRU, GGT, GLU, LAC, LDH, LIPA, Mg, NH3, PHBR, PHOS, TBIL, TP, TRIG, TT4, and URIC.

Your earnings for the current period.

 

The IDEXX Diagnostic Advantage Program Earnings

Service is currently unavailable.

 

You’ve earned IDEXX Points by running qualifying in-house tests and sending specimens for stand-alone SDMA testing to IDEXX Reference Laboratories. These points will be deposited into your IDEXX Points account next month.

Qualifying TestsTests RunPoints per TestTotal Points
  Points

 

You do not have earnings for the current period.

Further clarification of test requirements:

Qualifying Tests (CLIPs)CLIP DescriptionInclude
Chem 17 CLIPA comprehensive chemistry profile with amylase and lipase, making it ideal for canine patients. Combine with a CBC, electrolytes, and tests such as total T4, when indicated.Stand-alone SDMA†
Chem 15 CLIPA comprehensive chemistry profile with GGT, valuable for assessing liver function, particularly in feline patients. Combine with a CBC, electrolytes, and tests such as total T4, when indicated.Stand-alone SDMA†
Chem 10 CLIPA focused chemistry foundation; combine with a CBC, electrolytes, and other tests. Use albumin level to guide safe administration of anesthesia.Stand-alone SDMA†
Individual slides in a quantity of 6 or more also qualify.‡

 

*Symmetric dimethylarginine.
†Test is run at IDEXX Reference Laboratories. Specimen requirement is 1 mL serum. Submit specimen as you would for any other stand-alone chemistry test. Turnaround time is the same as with other chemistry tests—same day or next morning at 8:00 a.m. local time. IDEXX SmartService™ Solutions must be activated to earn the IDEXX Points rebate.
‡Catalyst® Lyte 4 CLIP (includes 3 slides), NSAID 6 CLIP (includes 5 slides), Urine P:C Ratio (includes 2 slides), ALB, ALKP, ALT, AMYL, AST, BUN, Ca, CHOL, CK, CREA, FRU, GGT, GLU, LAC, LDH, LIPA, Mg, NH3, PHBR, PHOS, TBIL, TP, TRIG, TT4, and URIC.

The IDEXX Diagnostic Advantage Program
Questions and Answers
 

What is SDMA?

Symmetric dimethylarginine, or SDMA, is a new kidney function test that can detect kidney disease in dogs and cats months or even years earlier than standard, currently available screening technologies. SDMA is an amino acid produced in the body and excreted almost exclusively by the kidneys, making it an accurate measure of kidney function. SDMA detects kidney disease earlier in cats and dogs, on average at only 40% loss of kidney function or even possibly at as little as 25% loss. IDEXX has developed SDMA to give customers a new clinical tool to identify kidney disease much earlier than with creatinine alone. IDEXX will be the only veterinary diagnostics company to offer SDMA.

 

What is the IDEXX Diagnostic Advantage Program—SDMA Rebate?

Now hospitals that use the Catalyst One™ Chemistry Analyzer or the Catalyst Dx® Chemistry Analyzer as well as IDEXX Reference Laboratories earn rebates when they deliver the best possible preventive care with SDMA—a new renal biomarker available only from IDEXX.

 

How do customers participate in the IDEXX Diagnostic Advantage Program—SDMA Rebate?

In order to earn this rebate, customers must be enrolled in the IDEXX Diagnostic Advantage program and must have an IDEXX VetLab® Station Laboratory Information Management System supported by IDEXX SmartService™ Solutions. Once enrolled, rebates will be paid on a monthly basis in the form of IDEXX Points. One IDEXX Point = $1.00.

 

What is the rebate for the IDEXX Diagnostic Advantage Program—SDMA Rebate?

Eligible customers running in-house diagnostics on the Catalyst Dx and Catalyst One chemistry analyzers may qualify for a 15 IDEXX Points rebate when they submit a specimen for a SDMA stand-alone test to IDEXX Reference Laboratories.

 

What qualifies customers to be eligible for the IDEXX Diagnostic Advantage Program—SDMA Rebate?

Customers who are using IDEXX in-house chemistry instruments and using IDEXX Reference Laboratories as their primary reference laboratory provider (average at least $500 in IDEXX Reference Laboratories monthly revenue or $3,000 in total for the trailing 6 months) qualify for the IDEXX Diagnostic Advantage Program—SDMA Rebate. Primary reference laboratory means the practice sends all major test categories to IDEXX, including blood work, urinalysis, infectious disease tests, clinical pathology, anatomic pathology, parasitology, microbiology, and molecular diagnostics.

 

When are IDEXX Points for the IDEXX Diagnostic Advantage Program—SDMA Rebate deposited?

The IDEXX Points rebate payout for the IDEXX Diagnostic Advantage Program—SDMA Rebate occurs monthly for qualifying customers during standard deposit period.

 

What happens if we do not have an IDEXX VetLab Station and IDEXX SmartService Solutions turned on and connected?

In order to earn IDEXX Points with the IDEXX Diagnostic Advantage Program—SDMA Rebate, IDEXX SmartService Solutions and your IDEXX VetLab Station must be on at all times. It is the sole responsibility of your practice to ensure that IDEXX SmartService Solutions is connected. IDEXX is not liable for awarding IDEXX Points for any activity that takes place while your IDEXX VetLab Station or IDEXX SmartService Solutions is turned off or not connected properly.

 

Will VetTest® customers be eligible for the SDMA rebate?

Our Catalyst chemistry platform provides the most comprehensive profile and continues to provide greater clinical insight with new tests continually added such as Fructosamine, Phenobarbital and Total T4 – and, eventually, SDMA. SDMA will not be available in the future on the VetTest platform because it is not technically feasible; therefore, current VetTest customers are not eligible for this rebate.

 

 

IDEXX Points Terms and Conditions  

 

What are the IDEXX Points Terms and Conditions?

IDEXX Points-earning programs run on varying schedules. IDEXX will deposit points (based on your qualified activities) to your IDEXX Points account at the end of each program's point-earning period. IDEXX will provide quarterly statements to you that summarize your purchases, redemptions and IDEXX Points balance for any quarter in which your IDEXX Points account is active.

IDEXX Points expire annually on November 30, two years after the points were earned. For example, points earned on February 20, 2016, will expire on November 30, 2018. (However, IDEXX Points earned in December will expire one year and 11 months after they were earned.) Points will be redeemed or expired in the order they were earned. If your practice has not made IDEXX purchases in a 12-month period, all points will expire and the IDEXX Points account will be closed.

IDEXX Points will be calculated after discounts from other programs sponsored by IDEXX or its distributors have been applied. You will not be able to earn or use points if you are delinquent with any IDEXX affiliate, and IDEXX reserves the right to apply your points toward a delinquency. In order to earn IDEXX Points through an In-House Profile program, you must leave your IDEXX VetLab® Station and IDEXX SmartService Solutions on and connected at all times. To activate IDEXX SmartService Solutions, please call 1-800-695-2877, option 4. IDEXX is not responsible for paying on In-House Profile activity that takes place while your IDEXX VetLab Station or IDEXX SmartService Solutions is turned off or not connected properly.

You must purchase qualifying products and services from IDEXX.

IDEXX will track your activities by shipping address. If you own multiple practices, you must provide all practice addresses to IDEXX at the time of enrollment to receive credit for those locations. If practices are linked in this manner, they will have one group account and any practice in the group can redeem the group's earned IDEXX Points. IDEXX is not responsible for mediating any disputes regarding point ownership or redemptions among related practices. You must provide any change of address to IDEXX at the time of change. Please call IDEXX Customer Support at 1-800-248-2483 in order to link your practices.

IDEXX Points are owned and held by practices and not by individuals. Purchased products and services must be consumed by your practice(s) and may not be sold or otherwise transferred to any other practice except in conjunction with a change in ownership of the practice. If a point balance is being transferred as part of an ownership change, authorized representatives of both the seller and the buyer must notify IDEXX within 30 days of the ownership change.

IDEXX Points are not redeemable for cash.

IDEXX may, from time to time, offer other promotional or discount programs that may not be used in conjunction with this program. This program is only available in the U.S. and Canada. Corporate accounts, distributors, shelters and other nonprofit organizations may not be eligible to earn IDEXX Points or participate in IDEXX Points-earning programs. IDEXX reserves the right to determine eligibility in any IDEXX Points-earning program. Contact your IDEXX representative for more details on program availability. Purchases made with IDEXX Points include standard shipping and are subject to any applicable sales tax.

IDEXX reserves the right to modify or end this program or your participation in this program at any time. Continuing participation in IDEXX Points-earning opportunities confirms your acceptance of the current Terms and Conditions.