Contact Customer Support

IDEXX Products & Services Support

Analyzers & SNAP tests

1-800-248-2483

IDEXX Reference Laboratories

1-888-433-9987

Laboratory results are available at vetconnectplus.com

Free nationwide FedEx service with IDEXX-Direct service

IDEXX Diagnostic Imaging

1-877-433-9948

IDEXX Telemedicine Consultants

1-800-726-1212

ECG Telephone Transmission: 1-800-347-8300

24-Hour Technical Support: 1-888-723-8387

Invoice Questions: 1-800-814-1147

Fax ECG Transmission: 1-888-357-0321

Diagnostic Information Management

VetConnect PLUS: 1-888-433-9987

Client & Practice Information Management

Cornerstone software and hardware: 1-800-695-2877

Practice Solutions: 1-888-224-4408

IDEXX Pet Health Network Pro: 1-855-627-6570

Just want to send us a message? Complete our online form and let us know how we can help you.

IDEXX Business Support

Questions about your order?

If you need information or have questions about your order for in-house tests and supplies, call us at 1-888-79-IDEXX.

Questions about your billing statement?

If you have questions about invoices or monthly billing statements, please refer to the sample invoice, sample statement and frequently asked questions, or call us at 1-800-814-1147.