Educate Your Staff for Stronger Preventive Care Protocols

Vet tech and veterinarian

Any change to your current work flow or protocols can seem like a hassle. With every change comes a learning curve, including uncertainty, gaps in knowledge or skills, a decrease in confidence and possibly some grumbling. But change is necessary for your practice if you’re going to stay current or keep improving—and it doesn’t have to be painful. Besides, continuing education is more than a good idea; it’s a requirement for most veterinary professionals.

Why preventive care?

We can’t underestimate the value of preventive care. We know that patients show no clinical signs of many diseases until they are well advanced. Preventive care testing is critical in order to catch these diseases in their early stages when treatment is most effective. As animals age, the incidence and severity of diseases increase, as does the likelihood that a patient may have several concurrent diseases. Preventive screening tests can provide information to help avoid many of these problems and subsequently help patients live longer, more comfortable lives.

What are the educational goals for your practice?

The first thing you need to do is establish a preventive care goal for your practice. Do you have consistent preventive care protocols in place? Have you defined a standard of care for each life stage? Is your entire staff trained to deliver the same message to clients for consistency across your practice and improved compliance?

To create a successful staff education program, it helps to have an education coordinator who can help everyone set goals and stay on track. Your IDEXX Veterinary Diagnostic Consultant can help you set up your preventive care program.

Take a look at the preventive care resources in STEPs—Simple Tools for Effective Protocols. You’ll find suggested protocols, staff training, client education and implementation tools to help ensure successful protocol change.

Educational opportunities for the entire staff

The IDEXX Learning Center can help you create an education plan that brings consistency to your approach and confidence to your team. You’ll find a wide range of diagnostic topics through webinars, online courses, seminars, conferences, snippets and more. Each staff member can create a personal record that tracks CE credits and training history. And if you don’t already have an account, signing on is simple.

Check out the following offerings for preventive care education:


Learn how and why Coral Springs Animal Hospital in Coral Springs, Florida, uses the IDEXX Learning Center.


Vet tech from Coral Springs Animal Hospital caring for a dog
Knowledge you can put into practice