Contact Us

Trusted Service and Support

 

Our service continues long after your purchase, and is one of the most appreciated advantages of being an IDEXX customer. IDEXX's Customer and Technical Services teams can help you quickly resolve issues or answer your questions so you can deliver accurate results.

Use our online form to request additional information or call us at a location listed below.

For technical support with any of our diagnostic products, complete the Product Support Form.

 

Corporate Headquarters
NAMEADDRESSTELEPHONEFAX
IDEXX Laboratories, Inc.
ISO 9001:2008
One IDEXX Drive
Westbrook, Maine 04092
United States
Driving Directions
1-207-556-0300
or 1-800-548-6733
1-207-556-4346
IDEXX Europe B.V.
(European Headquarters)
Scorpius 60 Building F
Hoofddorp, 2132 LR
The Netherlands
31-23-558-70-0031-23-558-72-33

 

International Locations
 

Australia

IDEXX Laboratories Pty. Ltd.
Metro Centre
Unit 20, 38-46 South Street
Rydalmere, New South Wales 2116
Australia

ISO 9001:2008

ISO 17025:2005

Tel: 61-2-9898-7300
Fax: 61-2-9898-7302

 

China

Beijing IDEXX-Yuanheng Laboratories Co. Ltd.
Room 701
Chang Xin Building
No. 39, An Ding Road,
Chao Yang District,
Beijing 100029 China
Tel: 86-10-84423000
Fax: 86-10-84423199

 

France

Laboratoire IDEXX SARL

ISO 9001:2000

Bâtiment Floride - Eragny Parc,
11 Allée Rosa, Luxembourg
95610 Eragny, sur Oise
France
Tel: 33-134-326-200
Fax: 33-134-300-208

 

Germany

IDEXX GmbH

ISO 17025:2005

Mörikestraße 28/3
D-71636 Ludwigsburg, Germany
Tel: 49-1802-838-633
Fax: 49-7141-64-83155

 

Italy

IDEXX Laboratories Italia S.r.l.
Via Guglielmo Silva
36 - 20149 Milano, Italy
Tel: +39-02-319-20-31
Fax: +39-02-319-20-347
N. verde: 800917940

 

Japan

IDEXX Laboratories, KK
3-3-7 Kitano, Mitaka-shi, Tokyo
181-8608 Japan
Tel: 81-422-71-4921
Fax: 81-422-71-4952

 

Spain

IDEXX Laboratorios, S.L.
C/ Plom 2-8, 3º
08038 Barcelona, Spain (España)
Tel: 34-93-414-26-08
Fax: 34-93-414-74-78

 

Switzerland

IDEXX Switzerland AG

ISO 9001:2008
Stationsstrasse 12
Liebefeld-Bern, CH-3097
Switzerland
Tel: 41-31-970-62-60
Fax: 41-31-970-62-79

 

Taiwan

IDEXX Laboratories Inc.
3F-5 No. 88, Rei Hu Street
Nei Hu District, 11494 Taipei Taiwan
Tel: 886-2-6603-9728
Fax: 886-2-2658-8242