Neo Software
Neo Software features and benefits
Neo's features are designed to help you run your practice more efficiently. Communicate with clients, schedule appointments, and access payments all with ease.

Simplify every step of your workflow
Designed for everyone to use with ease. Complete common tasks up to 5X faster.

Accessibility via the cloud
Access your practice information on any internet-connected device, anywhere.

Built-in training and support
Sign up, sign in, and get started quickly with Neo Software's easy data conversion, built-in training, and dedicated support team.
Simplify every step of your workflow
Intuitive design and integration streamline operations from check-in to checkout and beyond.


Check-in
Start examination from appointment with one click.
Exam
Enter medical notes and invoice items on one page.
Treatment
View treatment sheets and real-time results on any internet-connected device
Checkout
Reduce client wait times with integrated payment processing.
Client communication
Use built-in tools to engage clients between visits.
Administration
Benefit from fast access to intuitive business-critical reports.
Neo's features: Brilliantly simple. Exceptionally useful.

Check-in
Start examination from appointment with one click.
- Role-based dashboards
- Schedule boarding
- Text from appointment
- One click to start exam from appointment

Examination
Enter medical notes and invoice items on one page.
- One click to create consult
- Access complete history
- Visit-specific templates
- Pre-formatted examination notes
- Low/high estimates
- Electronic signature capture
- One-click master problem list
- Integrated diagnostic ordering for IDEXX and ANTECH
- In-room orders and procedures

Treatment
View treatment sheets and real-time results on any device.
- Access complete diagnostic and imaging history
- Real-time diagnostic results for IDEXX and ANTECH
- Completed treatment sheets
- Real-time whiteboard with SmartFlow

Checkout
Reduce client wait times with integrated payment processing.
Make checkout time faster and more accurate with Neo Payments
- Process payments at multiple workstations or on the go
- More accurate charge capture
- Significantly reduce incomplete invoices
- No monthly fees—just a low flat rate per transaction
- Switch in less than an hour
- Easy setup with guidance from start to finish

Client Communication
Use built-in tools to engage clients between visits.
- Fill out prescriptions
- Discharge instructions
- Call-back scheduling
- Automatic email reminders
- Task assignments

Administration
Benefit from fast access to intuitive business-critical reports.
- One-click financial activity view
- Inventory setup/tracking
- Purchase order creation/tracking
- Intuitive practice management/operations reporting
Veterinary professionals recommend Neo Software
We chose Neo because it's easy to use and has great customer service. They're always adding new and updated features based on customer recommendations. It's made life much easier in our practice!
Danielle Besser, practice manager
South Lafourche Veterinary Clinic, Louisiana
It's easy to see previous treatments in the current consultation, and I love how it automatically uploads IDEXX laboratory results in real time.
Jessica Crawford, office manager
Todd County Animal Clinic, Kentucky
See what users are saying about Neo Software on Capterra
All the benefits of the cloud
Simple. Secure. No server necessary.
With Neo Software, you can access your practice information anywhere, anytime, from any internet-connected device. Reduce your IT costs—and get automatic upgrades, so you always have the latest software.
Get up and running quickly with built-in training and ongoing support
Getting started with Neo Software is easy. You can set up, train, and go live in as little as seven days. The software guides you through the setup, and you'll have the support of a dedicated, focused team with years of support in data conversion. Plus, you'll always have access to built-in training articles and videos, online chat, email support, and more.
We needed to get switched over quickly, and the Neo team got us live in just 12 days! They were great to work with and made it super easy, and the training modules were awesome.
Missy Opitz, office manager
Heartland Animal Health Center, Oklahoma
Integrations
Simple, secure integration with innovative apps, services, and products, curated to help your team work more effectively and deliver high-quality care.
Diagnostics
- IDEXX in-house diagnostics
- IDEXX Reference Laboratories
- ANTECH diagnostics
Apps and services
- CardConnect payment integration
- Deputy employee scheduling and time clock
- SmartFlow Patient Workflow Software
- TeleVet telemedicine service
- VetConnect PLUS
- Vetcove ordering platform
- Vetstoria appointment booking and video consultations
- IDEXX Web PACS Imaging Software
See Neo Software in action
Neo is designed for everyone to use with ease. Check out a few of our intuitive features.
One-click features
Neo is so intuitive that many of its features can be used with just one click.
Patient consults
Reusable procedure templates save you time.
Pet owner hub
Neo’s built-in pet owner hub keeps your clients informed.
Reminders
Easy, automated reminders make sure your patients never miss the care they deserve.
See Neo Software in action
Sign up for your free 15-day trial | Watch a webinar

ANTECH is a trademark or registered trademark of ANTECH Diagnostics, Inc.