Neo Software features and benefits
Simplify how you run your practice
Complete common tasks up to 5X faster with intuitive software designed for ease of use.1
Access data from anywhere via the cloud
Review practice information on any internet-connected device, anywhere.
Enjoy built-in training and dedicated support
Get started quickly with easy data conversion, built-in training tools, and a dedicated team.
Simple, intuitive features that make a difference for veterinary teams
See the big picture of daily activity in your practice.
- Business snapshot provides a digestible overview of overdue invoices, reminders due, draft invoices, and remaining appointments
- Customizable dashboard adjusts based on preferences and needs
- Task list provides an overview of daily callbacks and diagnostic results
- Power search saves time by letting you quickly find a client or patient from anywhere in the Neo system
Stay on top of patient care from any device, anywhere.
- One-click access to complete patient history, preformatted examination notes, master diagnosis list, and low/high estimates
- Customizable procedure templates to save your staff time and standardize care protocols in the practice
- Integrated diagnostics ordering for IDEXX and ANTECH from anywhere in your practice with real-time results
- Electronic signature capture for simplified client procedure approval
Helping you manage an ever-moving target: the appointment schedule.
- View and confirm appointments in the schedule
- Start the estimate or invoice directly from the appointment to provide clear visit status to all staff
- Send customizable SMS reminders with the click of a button
- Utilize the fully customizable boarding module for streamlined booking management
- Simplify booking and manage client requests with the integrated Neo Patient Portal
Seamless digital payments
Fast, accurate checkouts mean less interruptions of patient care.
- Rapid, secure payment capture is provided with the click of a button from the patient record
- Digital signature capture is enabled through a wireless Clover device provided at no additional charge
- Payment information automatically syncs to the patient record, enabling easy checkout and payment processing
- Complete payment history, reporting, and custom batch settings are easily accessed from the payments portal
Client relationships matter. These simple tools help you optimize every interaction.
- Built-in tools that enable your team to engage clients between visits
- Templatized discharge instructions for faster, easier checkout
- Callback scheduling for streamlined time management
- One click to email clients from the consultation with estimates, invoices, consent forms, discharge instructions and educational materials
- Automated email reminders to help save your staff valuable time
Even your practice needs a check-up. Review performance with one click.
- Analyze key performance indicators for your practice based on veterinary industry benchmark metrics, including total sales, payments provided, and provider production
- Create purchase order and track practice inventory
- Filter quickly with visualization directly in Neo with the ability to export data
1. Data on file at IDEXX Laboratories, Inc. Westbrook, Maine USA.