Why veterinary practices choose IDEXX practice management software

Fast, convenient answers. Proactive support.

IDEXX makes it easy to get support when and how you need it. Use the chat feature right in our software or call our support team. And IDEXX provides personalized, ongoing training to help you get the most out of your software.

Let's talk about support

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Customer input helps us make IDEXX software better

At IDEXX, we listen to our customers. That feedback drives ongoing improvements in the way our software helps practices manage operations, clinical outcomes, and client relationships. Our software updates give you access to the most modern software available.

Let's talk about ongoing updates

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There have been many times we thought ‘It’d be great if our software could do this’ and a month later that feature appears like magic.

Joel Sailor, DVM
Town & Country Veterinary Clinic
Starke, FL

IDEXX diagnostic integration streamlines your workflow and efficiency

By enabling information flow to and from your practice software, your in-house analyzers, and your reference laboratory, IDEXX two-way integration:

  • Automates and does not require additional manual steps, significantly reducing data entry errors.
  • Captures charges automatically, significantly reducing the cost of missed charges.
  • Supports fast, effective clinical decisions with direct access to VetConnect PLUS.
  • Means you don’t have to leave your software to view patient results and history.

Plus, we’re always extending your capabilities with new apps and services, like SmartFlow Workflow Optimization System.

Let's talk about diagnostic integration

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Let’s talk. Sign up for a 5-minute needs assessment.

An experienced software professional will ask you a few questions and identify the right system for your practice. It’s quick, easy, and free!

Explore which IDEXX practice management software is right for your practice

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Free webinar: Cornerstone Software 

Learn how the industry’s most integrated software can help your practice today and into the future. 

Watch the Cornerstone Software webinar

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Free webinar: Neo Software 

See for yourself how easy this brilliantly simple, cloud-based veterinary software is to use. 

Watch the Neo Software webinar

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Free guide: Select the right software

Evaluate which veterinary practice software is right for your practice with this useful guide.

Get the guide

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The security of your data is our priority

At IDEXX, we believe that the decision to market to your clients is yours and yours alone. That’s why we won’t use your data to communicate directly with your clients unless you explicitly ask us to do so. We have strict policies in place to protect your personal data and your practice’s patient and client information. For more information, refer to the IDEXX Global Privacy Policy

Customized plans for a smooth transition

Our experienced, dedicated team converts practice data quickly, completely, and securely. It’s what they do every day. After all, IDEXX software is the most adopted and the most advanced software in the veterinary industry. But we understand that every practice is unique, so we work with you to develop:

  • A customized transition plan for your practice.
  • A training plan to meet your team’s unique onboarding needs.

Let's talk about your customized transition plan

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Successful data conversions by the numbers

IDEXX has converted data from 50+ software systems in the last 5 years.1


  1. Data on file at IDEXX Laboratories, Inc. Westbrook, Maine USA.