Neo Software

What's New

New feature: Deliver virtual care to clients with TeleVet (April 2020)

Telemedicine offers a vital alternative channel for providing patient care your clients know and trust. The app TeleVet integrates with Neo to save time entering client and patient data, enables clients to book appointments and video consultations, and writes back remote visit details into the Neo patient consultation.

New features: Vetcove lets you shop multiple vendors at once, and Appointment Admin updates (March 2020)

Vetcove is a free ordering platform to compare prices and purchase medications, food and veterinary supplies from multiple vendors at once. And Neo is the first practice management software to integrate with it!

New feature: appointment scheduler enhancements (February 2020)

  • We’ve made visual improvements to the appointment schedule, including subtly changing the navigation buttons to be consistent with others you’ll see in Neo (and other IDEXX products).
  • The appointment schedule now opens to the current time when you navigate to the current day. Please note that you may need to scroll up to access the main nav buttons and patient quicklist on certain times of day.
  • On the appointment, the first row now includes the Client’s first name.
  • When patients are marked deceased, all future appointments and boarding reservations are automatically deleted from the Appointment and Boarding schedules.

New feature: One receipt for multiple invoices, and the best of VetConnect PLUS is built into Neo (January 2020)

Now when a client pays for multiple pets, all those transactions can go on a single receipt. Ditto for when a client pays multiple invoices for the same pet. Click the link for easy-to-follow instructions on selecting our new invoice form as your default.

And to save time and help you provide more personalized care, we’ve put even more of the power of VetConnect PLUS right inside Neo. Neo is the first practice management software with an interface that’s identical to the VetConnect PLUS online portal! You can trend and share results, send client friendly summaries, open diagnostic images—and more—without ever leaving Neo.

New feature: Four purchase order improvements in one (January 2020)

Neo’s purchase orders have four new superpowers that give you greater control over inventory and give time back to your team:

  • We’ve updated permission controls so you can choose which users can view, create and receive purchase orders (POs). All users currently have access to purchase orders.
  • To give you the flexibility to order items in different quantities you can now modify purchase pack size when creating or updating a draft purchase order. And when that PO is received, the quantity on hand automatically increases based on the purchase pack size.
  • Each product name on all POs and Critical Stock Shortages is now a blue hyperlink; click it and the Product details page opens in a new tab.
  • To help you quickly pinpoint items in the Critical Stock Shortages List, it now defaults to alphabetical order by supplier, then product name.