COVID-19 customer resources
Veterinary software and services
Secure remote access to your practice management software
IDEXX has partnered with ISL Online to bring you secure remote access to customers running Cornerstone or DVMAX Software.
- A free, no-commitment 15-day trial allows up to five users per practice to access their software remotely.
- Or sign up today. Affordable plans start at $46.90 per month, or $469 per year.
Interested in cloud-based software? Sign up for a free trial of Neo Software.
Remote care via integrated telemedicine applications
Telemedicine offers a vital alternative channel for providing patient care that clients know and trust from their veterinarian, including the following:
- Direct to pet-owner video and chat-based consultation and advice
- Safe payment for services where there is no in-person interaction
Curbside check-in workflow solutions
Many practices are implementing new workflows, such as curbside check-in, to facilitate social distancing. SmartFlow Patient Workflow Software allows staff to admit animals from vehicles, adopt curbside workflows, and collect electronic signatures on forms.
Current SmartFlow customers: Check out best practices for utilizing SmartFlow to accommodate social distancing techniques
Contactless payments via integrated payment processing
Contactless payment technology enables practices to receive payments from clients inside their cars with the use of wireless terminal devices. Cornerstone and Neo offer integrated payment processing to facilitate the use of contactless payment technology and enable Apple Pay and Google Pay transactions.
Learn more about payments: Cornerstone customers | Neo customers
Keep your clients updated and informed
IDEXX enables real-time client communications across multiple channels through Cornerstone and the client communication app Pet Health Network Pro, and through Neo.