IDEXX Computer Systems Releases IDEXX Cornerstone 8.3 Practice Management Software [Trade]

New features designed to improve information sharing and communication with practice systems, suppliers, staff and clients

WESTBROOK, Maine, October 23, 2012—IDEXX Computer Systems announces the availability of IDEXX Cornerstone Practice Management Software version 8.3. This latest release adds new features that streamline the way practices share information between systems and referral networks, among staff and with clients. By improving communications and information sharing, Cornerstone 8.3 can help practices operate more efficiently and strengthen client relationships.

“Efficient information sharing and communication are critical to the success of any veterinary practice,” says Tyler Patterson, Director, Cornerstone software product line. “Whether it’s sharing diagnostic data between systems and staff or sharing information with clients, tools that make these processes more efficient and effective can also positively affect patient care, client relationships and profitability. The features introduced with Cornerstone 8.3 software make better information sharing and communication an achievable goal for all types of practices.”

First among Cornerstone 8.3’s new features is integration with VetConnect PLUS, the latest innovation from IDEXX that reports all IDEXX diagnostic results together, online, in one consolidated view. VetConnect PLUS is accessible anytime, anywhere, from a desktop, laptop or tablet.

“VetConnect PLUS helps veterinarians gain deeper insight into each patient’s health by displaying their diagnostic history in one place,” said Jonathan Ayers, Chairman and Chief Executive Officer. “Veterinarians can easily view results across in-house and reference laboratory diagnostics, which are reported side by side. And the simple, intuitive graphing of key analytes helps clients see what the results mean for their pet, specifically, which increases their understanding and improves compliance.”

At checkout, Cornerstone’s automatic next-appointment prompt ensures that scheduling future appointments will be a consistent part of your client communication after every visit. To help maximize care and revenue opportunities, this feature electronically identifies services due based on patient characteristics and findings from the current visit. The receptionist is automatically prompted at checkout to schedule the next appointment and recommended services are linked directly to the Appointment Scheduler, with pre-populated fields to streamline the process.

For referral hospitals and specialists, Cornerstone 8.3 introduces a series of features specifically designed to help build stronger relationships with customers through improved communications and information sharing. For example, the referral relationship management function has been expanded to allow users to attach multiple doctors to a case, manage contact information and lists, view referral specifics, and set or share information according to customer communication preferences.

New features have also been added to improve distribution and tracking of fax and email communications from directly within Cornerstone, as well as new referral reports that provide data by department, services performed and individual doctor/hospital performance.

“As practices evolve and grow, we’re committed to delivering a leading practice-management solution that can grow along with them,” says Patterson. “Fueled by the need for constant innovation, these latest advances in Cornerstone 8.3 provide sophisticated yet simple features that help improve communication and information sharing within and outside of the practice.”

Patterson also noted that there are many more new and enhanced features for Cornerstone 8.3, including expanded ability to communicate with clients, other practices and technologies outside the IDEXX family. This includes new integrated ordering and results download with ANTECH Diagnostics, DICOM Modality Worklist for digital imaging and extended integration with the Cubex inventory management system.

For more information, to schedule a demonstration or for complete details on all the new features and enhancements available with Cornerstone 8.3 software, please contact IDEXX Computer Systems Sales at 1-800-283-8386, option 2, or go to

About IDEXX Laboratories
IDEXX Laboratories, Inc. is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. IDEXX products enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices. IDEXX is also a worldwide leader in providing livestock and poultry diagnostic tests and tests for the quality and safety of water and milk. Headquartered in Maine, IDEXX Laboratories employs more than 5,000 people and offers products to customers in over 100 countries.


IDEXX Laboratories
Andrew Knupp
Marketing Manager