IDEXX Laboratories Launches IDEXX VetConnect PLUS [Trade]

Veterinarians can now see patients’ IDEXX diagnostic laboratory history on one screen, anytime, anywhere

WESTBROOK, Maine, July 17, 2012—IDEXX Laboratories has launched IDEXX VetConnect PLUS diagnostic results reporting. This new service enables veterinarians to see, on one screen, a patient’s entire blood work history generated by IDEXX point-of-care equipment and reference laboratories. The patient’s lab work history is presented in an easy-to-read interactive format and can be viewed on a desktop, laptop, tablet or smartphone.

“Whether a pet is in for a sick animal visit, chronic condition management or preventive care, immediate access to their entire IDEXX history of blood values lets veterinarians easily spot important trends and gain deeper insights into that patient’s health,” says Jonathan Ayers, CEO, IDEXX Laboratories. “Case in point: Customers with the IDEXX VetLab Station and in-house analyzers can see their blood work results on VetConnect PLUS within seconds of completing the run, which enhances their ability to provide Real-Time Care. What’s more, by using VetConnect PLUS to share this complete picture of diagnostic results with clients face-to-face or over the web, veterinarians can improve pet owners’ understanding of their recommendations and reinforce the importance of regular, routine preventive care blood work. It’s an easy way for clinicians to demonstrate their value with every visit.”

With VetConnect PLUS, there’s no need to look in multiple places to gather a patient’s test results, because all patient data is automatically assimilated for easy comparison and trend spotting. Veterinarians can compare and cross-reference current results with up to 10 years of historical results on a single screen. Additionally, interactive graphs let clinicians trend one or multiple parameters as well as click on any data point to see its source, run date and test value. Users can also request additional reference laboratory tests and email results to clients or specialists from the same screen.

“VetConnect PLUS is also built into the Cornerstone Practice Management System’s electronic medical record,” says Brad Brazell, Marketing Director, IDEXX Integrated Practice. “Results can also be sent to clients on the web using IDEXX Pet Health Network Pro, a new service dedicated to providing convenient tools to help strengthen client relationships and practices.”

VetConnect PLUS is available, at no additional charge, for all IDEXX customers in the U.S., including those with only IDEXX point-of-care instruments or those with IDEXX Reference Laboratories accounts. IDEXX VetConnect online users can upgrade to VetConnect PLUS using their current user name and password. Customers who do not use today should call customer support at 1-888-433-9987, (option 1 then option 2) to get their login credentials. For more information on VetConnect PLUS, including a brief video on how to activate, visit

About IDEXX Laboratories
IDEXX Laboratories, Inc. is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. IDEXX products enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices. IDEXX is also a worldwide leader in providing livestock and poultry diagnostic tests and tests for the quality and safety of water and milk. Headquartered in Maine, IDEXX Laboratories employs more than 5,000 people and offers products to customers in over 100 countries.


IDEXX Laboratories
Todd Paige
Marketing Manager, IDEXX Integrated Practice