IDEXX Cornerstone® Customer Support Center
Welcome to our online Cornerstone® Customer Support Center
We are excited to offer you this self-service support option. If you have an active support contract for Cornerstone, you can search our extensive knowledge base of information to find the answers you need—24 hours a day, 365 days a year!
We know you’re busy. We want to help you find the answers you need to keep your computer system and your practice running smoothly.
Quickly and easily get help on:
- Locating the correct report
- Setting up reminders
- Changing setups and defaults
- End-of-period procedures
Log in and start searching now!
Is this your first visit? Register now >
Don’t have an active support contract? Call 1-800-283-8386, option 4, to sign up.
If you don’t find what you’re looking for here, contact customer support or call 1-800-695-2877.
Business Hours
Monday–Friday: 6:30 a.m.–8:00 p.m. CT
Saturday: 7:00 a.m.–4:00 p.m. CT
We want to provide practice-management systems that make your practice run smoothly and efficiently. If you have suggestions on how we can improve the software, please submit a feature request.

