IDEXX Cornerstone® Customer Support Center

Welcome to our online Cornerstone® Customer Support Center

We are excited to offer you this self-service support option. If you have an active support contract for Cornerstone, you can search our extensive knowledge base of information to find the answers you need—24 hours a day, 365 days a year!

We know you’re busy. We want to help you find the answers you need to keep your computer system and your practice running smoothly.

Quickly and easily get help on:

  • Locating the correct report
  • Setting up reminders
  • Changing setups and defaults
  • End-of-period procedures
...and so much more!

Don’t have an active support contract? Call 1-800-283-8386, option 4, to sign up.

If you don’t find what you’re looking for here, contact customer support or call 1-800-695-2877.

Business Hours
Monday–Friday: 6:30 a.m.–8:00 p.m. CT
Saturday: 7:00 a.m.–4:00 p.m. CT

We want to provide practice-management systems that make your practice run smoothly and efficiently. If you have suggestions on how we can improve the software, please submit a feature request.

Cornerstone 8.0 Planning and Training Materials