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In-house Diagnostics Contact Information

SNAP® Tests/IDEXX VetLab® Analyzers Support

Phone: 1-800-248-2483 (24 hours a day, 7 days a week)
You can also e-mail your support request.

For routine inquiries, complete the online inquiry forms below:
SNAP Tests form
IDEXX VetLab Analyzers form

Digital Imaging Systems Support

Customer Support: 1-877-433-9948

Sales/Information:
IDEXX-CR 1417/IDEXX-DR 1417: 1-888-622-1962
EquiView: 1-800-814-1016

You can also e-mail your support request.

For routine inquiries, complete the online inquiry forms below:
Digital Imaging Systems form

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Reference Materials

Detection of FPV Using Commercial ELISA (Veterinary Therapeutics) PDF icon

What You Need to Know to Protect Your Pet PDF icon

SNAP Parvo Test Detects CPV-2c PDF icon

Parvovirus Vaccine on the SNAP ELISA Assay PDF icon

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SNAP Up The Savings 2010—Earn up to $2.00 back for the tests you run everyday