IDEXX Test Promise
IDEXX has always stood behind its products for their uncompromising accuracy and reliability, and we want you to be completely satisfied with your tests. In the past, we’d simply reimburse you if our in-house tests did not perform. Today, our new IDEXX Test Promise goes even further:
If an IDEXX test does not perform as promised, just call us and we’ll credit your IDEXX Points account with 100% of the test’s value in points.
And each IDEXX Point is equal to one dollar that can be used to purchase any IDEXX product or service. For questions, support or additional information, call 1-800-248-2483.
Accuracy. Reliability. Performance. That’s our promise to you.
