Troubleshooting

 

 
No Color or Poor Color Development
 
High Background Color
 
Poor Spot Quality or Streaking

Introduction

Reasons for Contamination

Drug Residue Avoidance

When and Why to Test

SNAP Technology

How to Use SNAP

Troubleshooting

Bulk-Tank Testing

 

FREE Training CD

 
 
 
 
No Color or Poor Color Development
  • Test may not have been prespotted
  • Pellet in tube may have been stuck at top and discarded inadvertently
  • Heater may not have been up to temperature, 45°C ±5°C
  • Sample may not have been incubated for the full 5-minute incubation time
  • SNAP® device may not have remained on heater for the 4-minute color development time
  • SNAP device may have been presnapped or not completely snapped
  • Rerun test

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High Background
  • Heater temperature may have been above 50°C
  • Sample may have been spilled onto results window when pouring it into sample well
  • SNAP device may have been activated (snapped) late
  • SNAP device may not have been fully activated (snapped)
  • Rerun test

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Poor Spot Quality or Streaking
  • Abnormal-looking milk may have been used, sample may be too thick to flow
  • SNAP device may have been activated too early or too late
  • Air temperature may be too hot or too cold, air temperature should be 65°–85°F
  • Heater temperature may have been outside of range, 45°C ±5°C
  • Pellet in sample tube may have been hydrated, often caused by taking test device out of foil prior to running
  • SNAP device may not have been activated (snapped) completely
  • Test device may have been removed from heater block prior to the full 4-minute color development time
  • Rerun test

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Discrepant Results—Visual vs. SNAPshot® Reader
  • May be spot quality issues on device (see above)
  • Background may not be clear, known as "high background" or "high blue" (see above)
  • Test device may have been removed from heater block prior to the full 4-minute color development time
  • Rerun test

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False-Positives
  • Heater temperature may have been above 50°C
  • Sample may have been over-incubated, correct incubation is 5 minutes
  • SNAP device may have been activated (snapped) too late
  • SNAP device may have been read before the full 4-minute color development time
  • Poor sample integrity, sample must be well-agitated
  • Rerun test

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False-Negatives
  • Heater temperature may have been below 40°C
  • Sample may have been under-incubated or incubation step skipped completely
  • Poor sample integrity, sample must be well-agitated
  • Rerun test

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