Home | Support | Contact Us | Site Map | About IDEXX

> > >

Overview of Telemedicine Services

Service

Turnaround
Time

Availability

Comprehensive Telemedicine Consults
Submission by teletransmitter, fax, the Cornerstone® image module, IDEXX courier, FedEx® or mail

Cardiology, Radiology and Internal Medicine

24 hours*

M–F**

*If data includes video tape or is submitted on dual chambers, allow 72 hours for results reporting.

ECG
Submission by teletransmitter or fax

Routine ECGs
STAT ECG
Critical ECG (Super STAT)
Screen ECGs—Preanesthetic, Senior, Drug-Monitoring and Heartworm

24 hours
One hour
Within minutes

20 minutes

M–Sat
M–Sat
M–F

M–Sat

Holter-monitoring and event-recording equipment available upon request.

Radiographs
Submission by fax, the Cornerstone® image module, IDEXX courier, FedEx® or mail

Routine Radiograph

24 hours^†

M–F**

Phone consultations are available upon request for an extra charge.

^† If images are submitted on dual chambers, allow 72 hours for results reporting.

Ultrasound
Submission by fax, the Cornerstone® image module, IDEXX courier, FedEx® or mail

Echo or Abdominal ^†^†
Still Images or Loops ^†^†
Video Tape ^†^†

24 hours
24 hours
72 hours

M–F**
M–F**
M–F**

^†^†	These services are now included in Comprehensive Telemedicine Consults.
^**	Images received after 5 p.m. Friday or on the day before a holiday will be processed on Monday or the next business day.

Internal Medicine Consults
Submission by fax or FedEx®

Routine Consult

Callback within
3 hours

M–F