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July 2007 Issue 
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In this issue:
•   Survey: See results from June’s survey and take this month’s survey
•   Education: 6-month-old female chocolate Labrador retriever, Ruca.
•   Training and Events: This month’s opportunities
•   NEW IDEXX VetLab® Contest: Win the next-generation IDEXX VetLab® Suite in Suite Stories Contest!
•   Slide-Spotting Failure? If you’ve seen a VetTest® Chemistry Analyzer slide-spotting failure message, here’s help!
•   Practice Developer®: Members earn valuable points for IDEXX products.
•   2007 Cornerstone® Users Conference: Maximize your practice's potential. Save $100 now.
•   Seamless Integration: The IDEXX Integrated Practice can bring it to you.
 
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Pet Food Recall
•   Interactive Challenge: Now approved for continuing education credit in Australia and parts of Canada. Identify cells and the pathologic process from thoracic fluid of a dog with heart failure.

Survey

This month's survey question

Which statement best describes your practice’s current preanesthetic program?
Look for results from this survey in next month's issue.

Thank you for responding to our June survey! Here are the results:

Approximately how many patients has your practice seen due to the pet food recall?

survey result chart

Our survey shows that 85% of respondents saw an increase in patients as a result of the pet food recall.

The widespread effect of the recall on practices, clients and patients has been unprecedented, calling on practices to take unusual measures to prepare for the influx of patients and concerned pet owners.

Many of you have been to the pet food recall section of idexx.com to access helpful information and suggestions. Our site continues to be a resource for veterinary professionals, offering:

  • Consulting services
  • Informational articles
  • Monitoring guidelines
  • Urine sediment evaluation guidelines
  • And much more

Visit the pet food recall section of idexx.com with your questions and take advantage of our helpful tools and materials. Your patients and clients depend on you for answers and to help ensure the safety and good health of their pets. Cover all your bases today, and be prepared for the next crisis!

 

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Education

Featured case study:
6-month-old female chocolate Labrador retriever, Ruca
By Fred Metzger, DVM, DABVP, owner of Metzger Animal Hospital, State College, PA

The following case illustrates the value of preanesthetic testing.

Ruca's summary card

Physical examination
Patient is alert with normal temperature, and auscultation of the chest reveals no murmurs or abnormal lung sounds.

Plan
Preanesthetic blood work and urinalysis before surgery

hematology results

Erythron—Mild nonregenerative anemia (normocytic, normochromic and lack of reticulocytosis)

Leukon—Normal

Thrombon—Normal

chemistry results

urinalysis results

additional testing

Interpretation
Azotemia, hyperphosphatemia, nonconcentrated urine specific gravity and nonregenerative anemia indicate renal failure (most likely chronic because of the unremarkable history and nonregenerative anemia).

Presumptive Diagnosis
Chronic renal failure (congenital)

A case of mandatory evaluation
Ruca, a 6-month-old female chocolate Labrador retriever, was presented at Metzger Animal Hospital for a routine ovariohysterectomy. The client was informed that preanesthetic diagnostic testing would be performed and was included in the cost of the procedure. Unfortunately, the results revealed evidence of kidney failure. The blood work was repeated and an abdominal ultrasound was performed, which confirmed the presence of kidney abnormalities that were likely congenital. The patient’s prognosis was poor to grave. The client was devastated, but she expressed appreciation that the condition had been diagnosed. She was able to take Ruca home and make her as comfortable as possible in her remaining weeks. A necropsy was performed, which confirmed chronic renal failure (renal dysplasia).

Summary
Ruca’s case emphasizes the value of preanesthetic evaluation and testing—anesthesia could have resulted in many complications, including death. If Ruca had survived surgery only to present with renal failure several days later, the owner (and perhaps the veterinarian) might have speculated that the surgical procedure resulted in renal failure. Ill feelings and even legal action are potential consequences of not performing a thorough preanesthetic evaluation that includes diagnostic testing—or at least offering this service to every client.

While anesthetic complications are rare and significant preanesthetic testing abnormalities uncommon, when they do arise they can be deadly. Remember, statistics are irrelevant to a grieving pet owner. The benefits of a thorough preanesthetic evaluation and testing program are numerous, and each veterinary hospital must develop and implement a program that is suited to its needs.

For more information about Ruca’s case, visit the Web site created by Ruca’s owner, Mel Fox: www.personal.psu.edu/users/m/k/mkr127/tribute.htm.

References

1. Rebar AH, Metzger FL, MacWilliams PS, Feldman BF, et al, eds. Hematology in practice. A Guide to Hematology in Dogs and Cats. Jackson, wy: Teton New Media; 2002:5–8.
2. Lewis HB. Healthy pets benefit from blood work. Banfield. 2006; 2(1):18–20.

The recommendations contained in Diagnostic Edge educational materials are intended to provide general guidance only. As with any diagnosis or treatment, you should use clinical discretion with each patient based on a complete evaluation of the patient, including history, physical presentation and complete laboratory data. With respect to any drug therapy or monitoring program, you should refer to product inserts for a complete description of dosages, indications, interactions and cautions.

Tell us what you think of this case, or let us know if you have a case that you would like to submit. E-mail us at diagnosticedge@idexx.com to get the process started.

 

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Training and Events

IDEXX Learning Center

Visit the IDEXX Learning Center to see a full listing of available Webinars, seminars, teleconferences and online training courses from IDEXX about emerging trends and best practices in veterinary diagnostics in a forum designed to involve, educate and motivate you and your staff. Click the date to view the details and fill out and submit the form to register.

Here are some of the opportunities available this month:

online training Online Training Courses

webinar Webinar

 

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Suite Stories Contest

Suite Stories contest: click to learn more

 

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Technical Tip

VetTest® Chemistry Analyzer Slide-Spotting Failure Tip
IDEXX is continually improving its products and services. Here’s a perfect example!

If you have seen the following message appear on your VetTest® Chemistry Analyzer screen, we have a new patent-pending pipette tip that may help.

RESULTS INVALIDATED
SLIDE SPOTTING FAILURE
One or more slides received inadequate sample.

Pipette Tips

If you have recently seen this message, we can help. In the United States, please call our customer support team at 1-800-248-2483 for assistance and resolution. They are available 24 hours a day, 7 days a week to assist you in providing the best medicine and care for your patients.

Visit our locations page for inquiries outside of the United States.

 

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practice developer

Earn Points

As an IDEXX Practice Developer® member, you can earn points based on your quarterly purchases across specific IDEXX categories. It's possible to earn points worth up to 8% of your total purchases.

You can earn points in two ways:

  1. Meet or exceed the quarterly purchase minimums in at least three of the following IDEXX product categories:
 /
IDEXX Reference Laboratories $3,000
 /
IDEXX VetTest® Chemistry Analyzer slides $1,500
 /
IDEXX LaserCyte® Hematology Analyzer tubes $750
 /
Feline SNAP® tests (SNAP® FIV/FeLV) $750
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Canine SNAP® tests (SNAP® 4Dx®, 3Dx® and Heartworm) $625
 /

  1. Meet "tiered" purchase levels in the following single categories:

 /

IDEXX Reference Laboratories
Tier 1
Tier 2
$4,500.01–$10,000
>$10,000
 /

IDEXX VetTest® Chemistry Analyzer slides
Tier 1
Tier 2
$2,500.01–$5,000
>$5,000
 /

Canine SNAP® tests (SNAP® 4Dx®, 3Dx® and Heartworm)
Tier 1
Tier 2
$1,250.01–$2,800
>$2,800
 /

Now there’s an easy tool to help you tally your points! Try out our new Practice Developer points calculator and see how your points can grow!

Questions? Call us at 1-800-248-2482.

 

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Practice Manager

2007 Cornerstone® Users Conference
Learn what integration means for your practice.

This conference is designed to help you use Cornerstone® practice management software to maximize your practice’s potential, increase efficiency and provide faster and more effective care for your patients. Meet our certified trainers and your colleagues to learn quick tips and tricks to in-depth procedures that can help you build your practice.

integrated practice: click to take the tourJoin us for three days of educational workshops and:

  • Learn about key practice management concepts from industry experts Dr. Dennis Cloud, Dr. Jim Guenther, Dr. Jim Wilson and Fritz Wood, CPA, CFP.
  • Meet IDEXX staff face-to-face and get help from support, education and development experts in our open laboratory.
  • Share best practice ideas with other Cornerstone users.

See the IDEXX Integrated Practice—Powered by SmartLink™ Technology
The integrated practice approach provides extraordinary value by advancing the way you provide medical care, increasing your staff’s productivity and boosting your practice’s profitability. IDEXX SmartLink technology provides simple and seamless electronic connections to and from Cornerstone to each of IDEXX’s other offerings. Take a look!

Sign up by 7/31/07 and save $100 per person!
Three convenient ways to register: Visit www.idexx.com/csconference, e-mail ecfinance@idexx.com or call 1-800-283-8386, option 4.

Conference dates and location: September 30-October 3, 2007, at the Hilton Minneapolis Hotel in downtown Minneapolis, MN.

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Integration: A better way to practice medicine and manage your practice—see for yourself!

integration

See how IDEXX integrates your entire practice, seamlessly meshing diagnostic, management and billing information for easy access. Entire medical records can be viewed at any workstation, charges are not lost and each patient’s complete medical picture can be viewed in one printout.

The IDEXX integrated practice helps you streamline workflows and increase efficiencies for better service, and most important, it offers a better way to practice medicine.

 

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interactive challenge

With FREE Continuing Education Credit!*

NOW Approved in Australia and Parts of Canada!

Have you taken advantage of every qualifying Interactive Challenge for FREE CE credits?
Every Interactive Challenge from June 2006 on has each been worth 0.5 continuing education credits in the United States—and you get the credit just for participating! Check out the Diagnostic Edge archive and take any qualifying challenges you may have missed. Don't let these fun credits slip away!

Question:
Can you identify the cells indicated and suggest which process is most likely present in the concentrated cellular preparation of a thoracic fluid (total protein = 3.0 g/dL; total nucleated cell count = 673/µL) from a dog with heart failure, Wright’s stain, 100x objective field of view?

  1. Identify the cells indicated with arrows and the letter "A."
  2. Identify the cells indicated with arrowheads and the letter “B.”
  3. Which of the following pathologic processes is most likely present?
    1. No pathologic process – normal
    2. Chylothorax
    3. Pyothorax
    4. Malignant lymphoma, small cell type

interactive challenge

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All fields are required for CE credit records.

1. Identify the cells indicated with    arrows and the letter "A."

2. Identify the cells indicated with    arrowheads and the letter "B."

3. Which of the following pathologic process is most likely present?
a. No pathologic process – normal
b. Chylothorax
c. Pyothorax
d. Malignant lymphoma, small cell type
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Thanks for taking the Diagnostic Edge Interactive Challenge!

*Each interactive challenge meets the requirements for 0.5 hour of continuing education credit in jurisdictions that recognize AAVSB’s RACE approval, however, participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education.

AAVSB Provider Number 106

Interactive Challenges are also approved in Australia for 0.5 AVA Vet Ed Point and from the following Canadian Veterinary Medical Associations: Alberta, Saskatchewan, New Brunswick and Prince Edward Island.

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