Welcome to the IDEXX VetLab®notes e-newsletter—
a quarterly newsletter developed by our IDEXX VetLab® Support Team to enhance your success with in-house testing. We hope you find these facts and tips useful in your day-to-day testing and patient care. Our FREE online newsletter provides valuable ideas to help you make the most of your system.

Each month, you'll receive quick tips to broaden your knowledge and use of the IDEXX VetLab Suite. Our current issue focuses on a variety of topics.

Current Issue—Spring 2008 Edition

• Featured Article—The SNAP® T₄ Test just got faster and easier!
• Make a Note—SNAP T₄, Cortisol and Bile Acids test kits for SNAP Reader and SNAPshot Dx Analyzer
• Tech Tips—Two new enhancements for the IDEXX VetLab® Station
• A Technician's Testimonial—Meet Nicki Brentin, LVT
• Product News—Take a closer look at the VetTest® Chemistry Analyzer, and IDEXX VetLab® Station/Cornerstone®/SmartLink™ in-house laboratory connection
• Meet an IDEXXer—Lee Barteaux BS, DVM, MRCVS, Medical Affairs Manager
   

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• NEW lithium-heparin syringes and capillary tubes—Run samples even faster and easier using the IDEXX VetStat® Electrolyte and Blood Gas Analyzer
• Make a Note—NEW IDEXX VetStat® software features
• Announcing the IDEXX VetLab® Station—With the LaserCyte® Hematology Analyzer
• Electrolyte Product Manager—Meet Chris Pendleton

• Help Avoid Anesthetic Complications—Run a complete blood count on every preanesthetic patient
• Make a Note—Our LaserCyte® Hematology Analyzer now has species-specific mix times
• Customer Support Consultant—Meet Nicole Cyr
• Technical Tips—For LaserCyte® analyzers users
• Technical Tips—For IDEXX VetLab® Station (LaserCyte) users
• IDEXX VetLab® Station Tools—Interpretive guides for many of the IDEXX VetLab® parameters are available and make the most of the parameter trending feature of your IDEXX VetLab® Station

• New testing capabilities and fast answers from your IDEXX in-house analyzers—Offer your team greater support for diagnosing and treating patients with renal diseases
• Make a Note—IDEXX VetLab® analyzers provide comprehensive information when you need it most
• Check It Out—IDEXX introduces the Urine P:C Ratio
• Renal Recheck—IDEXX FlexTest™ Renal Panel
• IDEXX VetLab® Difference—Upgrade your in-house laboratory
• Case Study—Annie, 10-year-old spayed female mixed-breed dog
• Customer Comments—They value their IDEXX VetLab® system and they support specific disease protocols

• New Bile Acids Test for the IDEXX SNAP® Reader
• Why Test for Bile Acids?
• Make a Note—New for the IDEXX SNAP® Reader: Equine T₄ calculation
• Meet Marketing Associate—Jeff Raymond
• Did You Know?—Bile Acids Basics
• Technical Tip—Refrigerate your SNAP® T₄, Cortisol and Bile Acids Test Kits
• Screen and Monitor Endocrine Disorders—IDEXX SNAP® Reader currently gives you the ability to screen for and monitor several endrocrine disorders
• Frequently Asked Question—Where can I find information about interpreting my SNAP® Reader results?

• Featured Article—Advance your diagnostic capabilities and streamline your workflow
• Make a Note—Attention: Equine customers!
• IDEXX Suite Stories contest winner!
• Product News—Catalyst Dx™ and SNAPshot Dx™ Analyzers
• IDEXX VetLab® innovations—Including three new analyzers
• Meet Paul Levesque

• NEW! VetTest® pipette tips
• The IDEXX VetLab® Suite—presenting the future of diagnostics
• Make a note—Announcing the IDEXX Avian Health Profile
• In-house diagnostics make a difference
• Tax Savings—Streamlining your practice can help you save on taxes
• Announcing the IDEXX Coag Dx™ Analyzer
• Get Connected—with the IDEXX VetLab® Station
• Stay Updated—Have you taken the IDEXX VetTest® Certificate Course?
• NEW! VetStat® Electrolyte and Blood Gas Analyzer Multipack
• IDEXX introduces a new Preanesthetic Testing Web site

• Win the next-generation IDEXX VetLab® Suite
• NEW for the IDEXX VetLab® Station
• Pet Food Recall—Ongoing monitoring recommendations for patients affected by the pet food recall
• Analyte Trending—An effective indicator of disease
• Meet Dr. William Wallen—IDEXX Chief Scientific Officer and Senior Vice President of Research and Development
• See your SNAP® test results on your IDEXX VetLab® report

• Announcing the VetTest® Certificate Course Station—One purchase, infinite users*
• SNAP® Bile Acids Test—Now has a longer shelf life
• Research Corner—Long-term drug study uncovers 35% abnormal test results
• NEW Reference Ranges—Introducing new reference ranges for llamas!
• Meet David Duguay—Process Calibration Technician III
• NEW for the VetTest® Chemistry Analyzer—The IDEXX Diagnostic Health Profile (DHP)
• Product News—Improvements to the SNAP® T4 Test product insert
• Special Offer—Get IDEXX's Long-Term Medication Monitoring Client Education Kit FREE

• NEW for the IDEXX VetLab® Station—Store SNAP® results electronically
• T₄ Reference Ranges—Now included on the patient report with IDEXX VetLab® Station version 2.20 software
• Results Printout Has a NEW Look—It will give you a better look at your patients
• Missing Client Charges?—A recent article states that practitioners fail to bill clients an average of $40,000 a year.
• Meet Anestes Fotiades—IDEXX's Usability Architect
• IDEXX VetLab® UA™—Reporting gets a boost
• Coming Soon...IDEXX VetLab® Station/Cornerstone® complete circuit connection

• NEW for the VetTest® Chemistry Analyzer—The IDEXX Diagnostic Health Profile (DHP)
• The NSAID Monitoring Panel—Available January 18 in a smaller, more convenient package!
• Lactate Measurement—As an indicator of perfusion
• A Veterinary Clinical Pathologist—Meet Rick Cowell, DVM, MS, MRCVS, DACVP
• Announcing the IDEXX VetLab® Station—with the IDEXX VetTest® Chemistry Analyzer
• We've Improved the Respiratory Cassette—for the VetStat® Electrolyte and Blood Gas Analyzer

• Best methods for preparing and running samples on the VetTest® Analyzer—Free CD
• Easy open slides—For the VetTest® Chemistry Analyzer
• Ammonia Research Summary—Plasma ammonia concentration shows better sensitivity to shunt presence
• Software Distribution Coordinator—Meet Sally Shuman
• Enhancements—to the IDEXX VetTest® during the last year
• Two New Enhancements to the IDEXX VetLab®—IDEXX StatSpin® high-speed centrifuge and IDEXX VetLab® UA™ Analyzer

• Reacquaint yourself with a trusted friend: the IDEXX VetTest® Chemistry Analyzer
• Slides no longer need warm-up time—they're good to go cold!
• Join us for a free live Webinar! The Most Commonly Misdiagnosed Diseases in Veterinary Medicine
• Save Time—Run plasma samples on your IDEXX VetTest® Chemistry Analyzer
• Special Offer for the StatSpin® high-speed centrifuge
• Add your practice's name and information to your IDEXX VetLab® patient report
• Improve client communication using the IDEXX VetLab® patient report
• Above and Beyond Team Supervisor—Meet Karen Munsen
• Four methods, similar results—measuring total T₄ concentration in cats and dogs

• IDEXX VetTrol™ Control—Smaller, more convenient packaging
• Make a Note—Your VetTest® analyzer slides are getting a new look
• Meet the Division Vice President, Worldwide Customer Support—Donalee Santoro
• Preanesthetic Testing—Adding hematology to your preanesthetic workup
• IDEXX VetLab® Suite of Analyzers—Connects with a growing number of practice information management systems
• IDEXX VetLab® Station—With the IDEXX LaserCyte® Hematology Analyzer
• Run Plasma Samples on Your VetTest Analyzer—Three times faster and more easily than serum
• New Lactate Test, Quality Control Panel and NSAID Monitoring Panel—For the IDEXX VetTest® Chemistry Analyzer

• Run Plasma Samples Three Times Faster and More Easily than Serum
• Join us for a FREE LIVE WEBCAST—Integrate UPC Ratios into Your Practice and Uncover Early Renal Disease
• Make a Note—Plasma is the preferred sample to run on the VetTest® Chemistry Analyzer
• Meet the Product Manager for both the IDEXX LaserCyte® and QBC® VetAutoread™ Hematology Analyzers—Tammi Lesser
• Did You Know?—All About NSAIDs by Michelle Kahn, MS, DVM
• Two Special Offers—For the IDEXX StatSpin® High-Speed Centrifuge
• New from IDEXX—Announcing the New NSAID Monitoring Panel
• Year in Review—2005 IDEXX new products
• 3,500^th Installation—LaserCyte® Hematology Analyzer

• Lactate measurement is making a resurgence in clinical veterinary medicine
• Join us for a FREE LIVE WEBCAST—Integrate UPC Ratios into Your Practice and Uncover Early Renal Disease
• Make a Note—New VetTest® quality-control reminder added to your 8.05 software
• Meet an IDEXX Divisional Vice President and General Manager—Michael Williams
• Did You Know?—Lactate Basics by Michelle Kahn, MS, DVM
• Frequently Asked Question—What steps are necessary to ensure optimum performance of my IDEXX VetLyte Electrolyte Analyzer?
• New from IDEXX—A quality control (QC) panel for the IDEXX VetTest® Chemistry Analyzer

• Time is critical with acute pancreatitis—Your in-house laboratory helps with quick diagnostic and treatment decisions
• Make a Note—Software upgrades coming your way
• Education—IDEXX.com education, your link to accessible education from IDEXX
• Meet an IDEXX Representative—Gina Panagakos, a research scientist
• Did You Know?—Bile acids basics by Michelle Kahn, MS, DVM
• Coming Soon—The new bile acids test for the IDEXX SNAP® Reader
• IDEXX SNAP® Reader Rental Program—Satisfaction guaranteed
• Quick Quiz—Become an ammonia-testing expert

• Turn to IDEXX Laboratories for your veterinary educational needs—We're committed to your success
• Make a Note—UPC ratio calculation now available on the VetTest® analyzer
• Education—IDEXX.com education, your link to accessible education from IDEXX
• Meet IDEXX's Chief Educator—Dennis DeNicola DVM, PhD, DACVP
• Did You Know?—The Gestalt of Glucose by Michelle Kahn, MS, DVM
• Extended Maintenance Agreements (EMAs)—IDEXX VetLyte® Silver and Gold
• Frequently Asked Question—Which printers are compatible with the IDEXX VetTest® Chemistry Analyzer?
• Case Submission Contest—Calling all qualified urine protein:creatinine/renal disease case studies

• IDEXX VetStat® Electrolyte and Blood Gas Analyzer—Easy, accurate electrolyte and blood gas analyses when fast medical information is needed
• Make a Note—You can organize your IDEXX VetLab® results the way you prefer
• Meet a Technical Service Representative—Jen McKinney, Customer Support Consultant III
• Frequently Asked Question—Why do I need an extended maintenance agreement (EMA) on my IDEXX in-house analyzers?
• Quiz—IDEXX VetTest® Chemistry Analyzer Dilutions
• New from IDEXX—Parameter trending with the IDEXX VetLab® system
• Case Submission Contest—Calling all qualified urine protein:creatinine/renal disease case studies

• Urine P:C Ratio—Early detection of renal disease now possible on the IDEXX VetTest® Chemistry Analyzer
• Make a Note—Albumin reference range update
• Meet an IDEXX Product Manager—Jen Mazjanis
• Frequently Asked Question—Can I combine bloodwork on patients in two separate chemistry runs on the VetTest®?
• Did You Know?—Toxicology by Michelle Kahn, MS, DVM
• New from IDEXX—12-slide packaging, Urine P:C Ratio, Equine Health Profile

• IDEXX VetTest® Equine Health Profile—Introducing a new chemistry testing innovation
• Make a Note—In-house T₄ testing is now available for horses
• Meet an IDEXX Pathologist—Denise Wunn, DVM, MS, DACVP
• IDEXX Solutions—For equine practitioners
• New from IDEXX—Two new infectious disease tests

• SNAP® Reader and SNAP® Cortisol Test—Screen for suspected Cushing's syndrome
• Make a Note—For quicker test results, warm up your VetTest® slides early
• Meet an IDEXX Research Scientist—Kate Sheldon, PhD, biochemistry
• Frequently Asked Question—Which types of samples can I run on my analyzers?
• Testimonials—VetTest® Chemistry Analyzer

• Your VetTest® Analyzer—Supports NSAID monitoring
• Make a Note—The VetTest's Monitor Patient feature offers a quick view of health changes over time
• Meet Two IDEXX Support Team Members—Rob Lord and Candie Turner
• Frequently Asked Question—Why should I upgrade my VetTest® software immediately when I receive a new disk?

• Why run plasma samples on your VetTest®?—To save time and provide faster patient care
• Make a Note—Adjusting the IDEXX VetLyte® standby mode can help with workflow
• Meet an IDEXX Support Team Member—Scott Lavoie, Instrument Service Supervisor
• Frequently Asked Question—Can my VetTest® analyzer communicate with my practice's computer system?

• VetTest's Chemistries and Single-Slide Testing—Flexibility for individualized care
• Make a Note—Dilution may be the solution
• Meet an IDEXX Support Team Member—Bill Loeschwitz, Supervisor
• Frequently Asked Question—What is the best way to prepare samples for my VetTest® analyzer?

• VetTest® Dry-Slide Technology—Minimize the effects of interfering substances
• Make a Note—IDEXX offers quality control tools for your independent verification of VetTest® accuracy
• Meet an IDEXX Support Team Member—Isolde Felder
• Frequently Asked Question—How do I run quality control?